Records Specialist Lead

Job Title & Location Records Lead Specialist – 15001 E Alameda Pkwy, Aurora, CO 80012-1554, City of Aurora, Colorado. Compensation $29.89 – $37.36 per hour. Duties are open until a sufficient qualified applicant pool is obtained. Primary Duties & Responsibilities Collect, store, and disseminate criminal information and reports to police personnel and the public. Train staff and develop training material for high‑liability and technical tasks. Import, update, and perform quality control on computer‑generated reports; track, distribute, file, and scan documents. Advise citizens on procedures and laws, research and solve report, record, and identification problems. Maintain accurate criminal history and warrant information across local, state, and national systems. Coordinate court‑related duties, including scheduling officers for subpoenas, logging subpoenas, and processing court orders. Intake and process requests for criminal justice records, including denial of access when requested by the public. Respond to inquiries that require interpretation of policy and procedures, and assist in developing operational priorities. Lead unit activities when a supervisor is unavailable. Required Qualifications High School Diploma or GED; official transcript must be submitted. Minimum 1 year in a Law Enforcement Records Section; 2 years general office or clerical experience with data entry and customer service. CCIC/NCIC certification within 6 months of employment (preferred). Colorado Certified Records Network (CCRN) Master Certification preferred. Knowledge of record‑keeping systems, databases, and office software (Word, Windows). Skill in passing a CritiCall Exam covering data entry, sentence clarity, and multitasking. Ability to establish and maintain effective working relationships with employees and citizens. Capacity to handle stressful situations with tact and diplomacy, and communicate effectively orally and in writing. Willingness to work any shift, including days, nights, weekends, and holidays; shifts are bid each year based on seniority. Working Conditions & Requirements Expect light daily lifting (≤20lb), frequent walking, standing, and computer use. Use of personal equipment (vehicle, cell phone, tools) may be required. Position may require occasional use of photocopy and microfilm equipment. Drug testing and thorough criminal background check are required upon hiring. This is a safety‑sensitive position; drug testing may be required for all finalists. Equal Opportunity Statement The City of Aurora is an equal‑opportunity employer. It will not discriminate on the basis of sex, race, age, sexual orientation, creed, national origin, disability, military status, or gender identity. All applicants are required to comply with state and federal civil rights regulations. #J-18808-Ljbffr City of Aurora