ServiceNow Project Manager
Krasan Consulting Services
The Project Manager will lead complex IT and software development initiatives from project intake through implementation and closure. This role requires strong organizational, leadership, and project governance capabilities, along with experience working within an Enterprise Project Management Office (EPMO) environment. The Project Manager will coordinate cross-functional business and technical teams, oversee requirements gathering, and ensure alignment between business objectives, technical solutions, project scope, timelines, and deliverables. The ideal candidate must have extensive hands‑on experience using ServiceNow for project intake, demand management, workflow tracking, status reporting, risk and issue management, and project lifecycle governance. A high-level understanding of systems analysis, SQL database architecture, application integrations, and the Software Development Life Cycle (SDLC) is required. Key responsibilities include: Lead IT and software development projects from initiation through planning, execution, implementation, and closure. Manage project intake, demand evaluation, prioritization, tracking, reporting, and lifecycle workflows using ServiceNow. Apply EPMO governance standards, project management frameworks, templates, stage gates, and reporting requirements. Develop and maintain project plans, schedules, milestones, budgets, resource plans, and status reports. Coordinate cross-functional teams, including business analysts, solution architects, developers, database teams, QA professionals, vendors, and business stakeholders. Oversee requirements-gathering activities and ensure business requirements are translated into achievable technical deliverables. Maintain project documentation, including charters, schedules, RAID logs, decision logs, status reports, and executive presentations. Identify and manage project risks, issues, dependencies, assumptions, and change requests. Monitor project performance, delivery progress, resource utilization, and key performance indicators. Facilitate project meetings, governance reviews, stakeholder discussions, and executive status updates. Ensure compliance with organizational policies, EPMO standards, security requirements, and quality expectations. Support continuous improvement of ServiceNow workflows, EPMO processes, and project delivery practices. Manage projects using Agile, Waterfall, or hybrid delivery methodologies. Required qualifications: Bachelor’s degree in Information Technology, Computer Science, Business Administration, Project Management, or a related field. Demonstrated experience managing complex IT and software development projects. Extensive hands‑on experience with ServiceNow project intake, demand management, project tracking, workflow management, and reporting. Strong experience operating within an EPMO or enterprise project governance environment. High-level understanding of systems analysis, SQL database architecture, integrations, and SDLC processes. Experience coordinating requirements gathering and managing cross-functional technical teams. Strong knowledge of project planning, scheduling, budgeting, resource management, risk management, and change control. Experience with Agile, Waterfall, and hybrid project delivery methodologies. Excellent leadership, communication, stakeholder engagement, negotiation, and problem‑solving skills. Ability to prepare and present clear project updates to technical teams, business stakeholders, and executive leadership. Preferred qualifications: PMP, PMI-ACP, Certified ScrumMaster (CSM), SAFe, or comparable project management certification. Experience with ServiceNow Strategic Portfolio Management (SPM), formerly IT Business Management (ITBM). Experience supporting public-sector or other large, regulated enterprise environments. Familiarity with Azure DevOps, Jira, Confluence, Microsoft Project, Power BI, or similar project delivery and reporting tools. #J-18808-Ljbffr
$60k
...This role is remote. The Technical Project Coordinator supports IT operations by coordinating... ..., network, endpoint, and IT service management teams. This role provides centralized... ...Leverage agency-approved tools (e.g., ServiceNow, SharePoint) for project tracking, documentation...ServicenowContract workWork experience placementRemote workFlexible hours$34.08 - $48.74 per hour
...can prioritize and complete simultaneous projects with little to no supervision in a fast‑... ...collaborate closely with the Senior Manager of Marketing Operations to execute tactically... ..., and reports for leadership. Utilizes ServiceNow to track workflow; InterAction and MS...ServicenowHourly payWork at officeRemote workRelocationRelocation package- ...Responsibilities Manage Uline’s ServiceNow platform, including applications, modules and workflows to meet business needs. Provide technical support by troubleshooting platform issues, resolving incidents and ensuring timely issue resolution. Monitor system performance...Servicenow
- ...stakeholders. Complete reports and special projects. Maintain knowledge of IT procurement,... ...Microsoft Office and Excel. Oracle and ServiceNow preferred. Core Competencies Demonstrates... ...negotiations, while effectively managing purchase orders and stakeholder communications...ServicenowContract workWork at office
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$60k - $75k
...communication abilities, capable of guiding customers step-by-step through problem resolution. Experience using ticketing systems such as ServiceNow. Experience troubleshooting printers, particularly Zebra printers. Ability to install, move, and lift equipment weighing up to 50...ServicenowFull timeWork at office- ...Job Description: Seeking a Senior ServiceNow administrator with a minimum of 6 years... ...implement strategies that improve service management processes and leverage the full capabilities... ...support for ServiceNow implementation projects, including configuration changes and...ServicenowFull timeContract work
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$94.1k - $132.5k
...The Problem Manager is responsible for identifying, analyzing, and resolving problems within the IT infrastructure to prevent incidents... ...certification CASTLE-NET IT environment familiarity ServiceNow or similar ticketing system expertise Federal contracting background...ServicenowPermanent employmentContract workWork at office- ...4) 507-1183 Title: Senior Program Manager Duration: 6+ Months Location:... ...program leadership to manage and support the ServiceNow program and ongoing business... ...Minimum 8 years of experience in project and program management. Proven experience...Servicenow
- ...that enables all stakeholders to make real-time risk-aware business decisions. Job Description We are looking for an experienced Project Manager to lead medium and large-scale customer implementations, support engagements, and upgrades. In this role, you will drive end-to...Contract work
$211.72k
...to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in... ...Industrial Division) is seeking to fill an exciting Substation Project Manager (Substation PM) position in our established and growing...Work experience placementH1b$60k - $80k
...Project ManagerServiceMaster DSI provides restoration in Springfield, IL and surrounding areas. With investment in education, the latest... ...recover from fire and water damage.We're looking for a Project Manager to oversee projects for residential & commercial losses caused...For contractorsFor subcontractor- ...Are you an organized and proactive project management professional looking to make a significant impact in a global organization? We’re seeking a talented Project Manager to lead content review processes, streamline regulatory and medical material approvals, and collaborate...
- ...Flywire is seeking an experienced Product Manager to lead Go To Market platforms, aligning technical strategy with business goals across engineering and product teams. You will prioritize features based on feasibility, impact and user input, delivering high-value platform...
- ...industry, specializing in our innovations in tubes, jars, bottles, and cutting-edge filling and compounding technologies. As the Project Manager, you will lead a portfolio of multiple moderate-complexity projects (5–10 projects/year, 2–5M units/year) across 2–4 customers....Contract work
- ...Cloud Computing i.e. he/she Must have experience in Delivering Projects using Edge Computing/ Edge Cloud Computing. In addition,... ...Cloud. Job Description – Senior leadership role: Seasoned program management individual with 12+ years of experience Prior experience in running...
$43.27 - $60.1 per hour
...Job Description Project Manager – Electrical Utility Construction Build the Infrastructure That Powers Communities Are you a driven Project Manager with experience in electrical utility construction? Do you thrive in fast-paced environments where safety, leadership, and...Contract workTemporary workFor contractorsFor subcontractorWork at officeRemote workMonday to FridayMonday to ThursdayNight shift- ...facilities and solve complex challenges. Our work spans the full project life cycle, from up-front evaluation and planning studies... ...in your community, but around the world. In the role of Project Manager, we'll count on you to: Plan and manage all aspects of small to...Full timeContract work
$120k
...Project Manager – Drywall Contractor – Illinois Salary: $120,000/year + Annual Bonus We are seeking a Project Manager for a Drywall Contractor to oversee and manage construction projects from start to finish. The ideal candidate will have a strong background in coordinating...For contractors- ...policies.• Directs broad complex long-term studies and research projects requiring application of advanced analytical and statistical... ...recommendations on discontinuing pilot programs as necessary, manages the pilot programs and provides business executives with comprehensive...
- ...Job Title: Project Manager Why This Role? Lead a diverse portfolio of moderate-complexity projects (5–10/year, 2–5M units/year) with 2–4 top-tier customers. Drive cross-functional teams towards excellence in R&D and Customer Technical Transfer launches. Be the linchpin...Work at office
- ...and dedicated employees that desire to be part of a team committed to outstanding customer service. START YOUR CAREER NOW. The Project Manager will secure and analyze quotations, negotiates prices and terms with suppliers. They will work with end users to ensure the timely...Work at office
$60 - $94 per hour
...Recruitment Solutions (+31 202 590 300) For a market leader in Food/Feed Manufacturing and Nutrition, we are searching for a freelance Project Manager to lead a large expansion project on an existing production facility in Illinois, USA This role would involve leading the full...Hourly payContract workFor contractorsFreelanceLocal areaImmediate start$130k - $135k
...United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a Project Manager to support the Health Services Portfolio Technical Management and Strategic Solutioning Support (HTMS) program within the...Full timeContract workWork experience placementCurrently hiringWork at officeRemote workMonday to FridayFlexible hours- ...spend pacing Review financial spreadsheets for accuracy and reconciliation; manage change logs Support the Media Approval Framework (MAF) process and FX administration Architect centralized project systems (SharePoint, Workfront, etc.) for workflow transparency and...Agency work
- ...Project Manager || Automotive || Process Project Manager || AI experience Approximately 12 years of experience Focus on machines and data collection Electrical Engineering, Computer Engineering, or AI-related degree Responsibilities Program management This person needs...
$94k
...authorized to work in the United States without the need for visa sponsorship now or in the future. About the Role: As a CBRE Project Management Consultant, you will be responsible for providing consulting services to an assigned market or client account to help achieve...Work at officeVisa sponsorship- ...Project ManagerCoordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects... ...to track progress. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance...
- ...A well-established Chicago-based general contractor is seeking an experienced Project Manager to lead a diverse portfolio of construction projects from preconstruction through final closeout. This individual will play a critical role in delivering projects safely, on schedule...For contractorsFor subcontractor
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