Computer Technician

Computer Technician MIDLAND INDEPENDENT SCHOOL DISTRICT Midland Freshman High School - Midland, Texas Open in Google Maps This job is also posted in Midland Independent School District Job Details Job ID: 5663915 Application Deadline: Posted until filled Posted: Apr 22, 2026 5:00 AM (UTC) Starting Date: Immediately Job Description Job Title: Computer Tech Exemption Status/Test: Non-exempt Reports to: Director of Technology Integration Date Revised: April 2026 Dept./School: Technology Integration Primary Purpose: Provide technical support for district-wide instructional platforms, software integrations, and classroom technologies. Manage the lifecycle of digital applications, including Classlink, Google Workspace, and the website, while ensuring efficient resolution of support tickets and occasionally providing direct training to staff. Qualifications: Education/Certification: High school diploma or GED Clear and valid driver’s license Special Knowledge/Skills: Knowledge of instructional hardware, such as Chromebooks and Windows Ability to diagnose software conflicts, account sync issues, and hardware-to-software connectivity Ability to diagnose technical issues, implement effective resolutions, and provide clear feedback on progress and outcomes Strong communication skills for creating user documentation and video tutorials Preferred proficiency in Classlink (SSO/Rostering), Google Admin Console, Active Directory, and/or website Experience: Preferred 3 years of experience in technical support, specifically focusing on educational software and systems integration. Major Responsibilities and Duties: Technical Support 1. Manage, assign, and resolve technology-related incidents in the ticketing system and manage the department’s support phone line as the initial point of contact for troubleshooting. 2. Communicate with staff at assigned campuses and district offices, both in-person and using the help desk work order system, to maintain excellent technology support. 3. Manage district apps, SSO integrations, and rostering within Classlink. 4. Provide technical assistance to users of computers, instructional equipment, and software. 5. Perform administrative tasks in Google Admin Console and cross-reference data in Active Directory to resolve account issues. 6. Manage and update the Instructional Technology website, ensuring content is cohesive and organized for all technology departments. 7. Review and whitelist websites in GoGuardian and administer the Veracity Technology Management System to ensure program compliance and visibility. 8. Assist with communication between campus staff and other Technology department personnel to ensure issues are addressed and resolved. 9. Troubleshoot and maintain classroom technology ecosystems, including GoGuardian, Google Workspace, Canva, Eduphoria, and Learning.com. 10. Evaluate software and hardware for district initiatives. 11. Utilize Little SIS to manage and troubleshoot Google Classroom environments and provide support for Eduphoria and website management Inventory 12. Administer the Technology Management System to ensure all programs are updated, categorized, and visible to staff. Other 13. Compile, maintain, and file all physical and computerized reports, records, and other documents. 14. Comply with policies established by federal and state law, State Board of Education rule, and local board policy. 15. Comply with all district and campus routines and regulations. 16. Follow district safety protocols and emergency procedures. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Personal computers, interactive displays (Clevertouch), Chromebooks, and handheld testing tools; will be required to drive a personal vehicle. May be required to use a personal cell phone Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over) Environment: Exposure to electrical hazards; occasional, prolonged, and irregular hours; frequent district-wide travel Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Reviewed by Date Received by Date Position Type: Full-Time Job Categories: Support Staff > Network Services Map The content you submit, offer, contribute, attach, post, or display (each a “Submission”) will be viewed by other users of the service who may or may not be accurately representing who they are or who they represent. Do not include any sensitive data in your submissions. Any submission or any use or reliance on any content or materials posted via the service or obtained by you through the use of the service is at your own risk. “Sensitive data” for purposes of this section means social security or other government-issued identification numbers, medical or health information, account security information, individual financial account information, credit/debit/gift or other payment card information, account passwords, individual credit and income information or any other sensitive personal data as defined under applicable laws. #J-18808-Ljbffr