Technician

At DNOW, we believe our associates are the best in the business. We value and reward hardworking, creative, and dedicated employees that desire to be part of a team committed to outstanding customer service.

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The Technician III will lead advanced troubleshooting, complex repairs, installations, and commissioning of VFDs and automation systems. Conducts harmonics and power quality analysis, programs drive parameters, and performs root-cause diagnostics. Mentors other technicians and provides technical reports and customer communication.
JOB RESPONSIBILITIES:

• Lead advanced troubleshooting, repairs, installations, and inspections of VFDs, motor control panels, and automation systems.
• Configure, program, test, and commission drive systems to meet operational and customer requirements.
• Conduct root-cause failure analysis and implement corrective actions to resolve complex technical issues.
• Perform electrical diagnostics, schematic interpretation, power quality assessments, and motor performance evaluations.
• Plan and oversee field service activities while coordinating with engineering teams and customers.
• Ensure compliance with safety standards, regulatory requirements, and company procedures.
• Mentor junior and mid-level technicians by providing technical guidance and support.
• Prepare detailed service reports and communicate findings, recommendations, and corrective actions to customers and stakeholders.

JOB REQUIREMENTS:

• Advanced knowledge of VFDs, motor controls, automation systems, and industrial power distribution.
• Strong electrical troubleshooting, diagnostic, and root-cause analysis skills.
• Ability to interpret electrical schematics, technical drawings, and system documentation.
• Experience with drive programming, commissioning, and power quality analysis.
• Knowledge of industrial motors, automation networks, and electrical safety practices.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent verbal and written communication skills with the ability to interact effectively with customers and technical teams.
• Ability to lead field service activities, manage priorities, and support complex projects independently.

BENEFITS:

• Competitive Salary + bonus
• 401(k)/ Retirement savings
• Comprehensive Benefits (medical, dental, vision, life and disability coverage)
• Career growth opportunities
• Paid vacation/holidays