Field Service Technician

Field Service Technician Lead

Reports To: District Manager

Job Summary: Scope of this position involves the mastering and oversight of all rig up and rig down operations of Scout and third-party equipment on customer fracking locations. Additionally, employees in this role will be expected to efficiently communicate with team members, supervisors, and management of the company.

Responsibilities are but not limited to:

• At all times operate in a safe and responsible manner ensuring your own personal safety and the safety of those around you.
• Adhere and enforce company policies and safety standards.
• Critical assembly lifts with forklift during rig up and rig down operations on customer locations.
• Oversee and master the assembling of monobore equipment using hydraulic torque wrenches.
• Oversee all torque connections and ensure full functionality of Scout and third-party equipment.
• Oversee and master the inspection of equipment and report any malfunctioning or damaged products. Become involved in determining the nature and scope of the problem, recommend and coordinate repair, replacement, or corrective action.
• Oversee and master all third-party related jobs (test pumps, frack stacks, wellheads/B-sections, toe preps, etc.).
• Oversee training of all Field Technician levels on Scout-related field operations including rig ups, rig downs, hydraulic torque wrenches, and additional third-party related jobs as mentioned above.
• Regular communication with on-site company men, site supervisors, and Scout Field Service Supervisors.
• Collaborate with Field Service Coordinator on job logistics.
• Maintain regular communication with Field Service Supervisors, Field Service Coordinator, and District Manager.
• Lead Scout personnel safety meetings on customer locations before jobs begin.
• Delegate job tasks upon arrival at customer locations.
• Maintenance and inventory of all tools, tool trailers, and equipment necessary for job completion. Report any malfunctioning tools and equipment to Field Coordinator and District Manager.

• Clean and maintain Scout-owned tooling.
• Other duties and projects as assigned.

Education and Experience:

• High school diploma or GED required.
• Had to have worked as a Field Service Technician Level III for Scout for at least 6 months or an equivalent role at another company.

Required Skills / Abilities:

• Strong professional communication skills (orally, written, and via email)
• Ability to complete all job tasks independently as well as take initiative to learn.
• Ability to complete field service orders (FSOs) and job safety analyses (JSAs) with little to no errors
• Detail-oriented both in the field and on paper
• English language fluency (written and oral)
• Strong mentoring and leadership abilities

Physical requirements:

• Ability to lift up to 50 lbs at times.
• Ability to walk around field locations and shop facilities for extended periods.
• Long periods of sitting and operating a motor vehicle.
• Consistent ability to work outside in the elements and sometimes challenging outdoor conditions.
• Must have the ability to bend, crouch, kneel, twist, push, and pull.
• Normal vision, with the aid of corrective lenses or devices as needed.
• Ability to operate hand tools and other productivity equipment in the workplace.

Schedule & Benefits

• 3-1 schedule; 21 days on, 7 days off
• Holidays/PTO
• Insurance (Health, Dental, Vision, Life, & Disability)
• 401K Retirement Plan

Equal Employment Opportunity Statement:

Scout Surface Solutions LLC is an Equal Opportunity Employer. Employment opportunities at the Company are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, color, sex, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by federal, state, or local laws.