Life Enrichment Coordinator
West St. Paul Opco LLC
JOB SUMMARY The Life Enrichment Coordinator is responsible for planning, coordinating, and supporting engagement programming seven days per week across all daily engagement blocks defined by the community's structure. This role ensures activities occur consistently, even when not personally present, by assigning responsibilities, providing supplies and instructions, and guiding staff in activity delivery. The Life Enrichment Coordinator prepares required calendars, tracks participation, supports marketing efforts, and upholds the values of Home, Care, and Comfort. PERFORMANCE OBJECTIVES Programming Planning and Scheduling Completes and publishes the weekly or monthly activity calendar by 100% of required deadlines (Wednesday of the preceding week or the 20th of the preceding month). Schedule engagement programming for 100% of daily engagement blocks, seven days per week. Includes physical, cognitive, social, sensory, and purposeful programming categories in 100% of weekly calendars. Schedules a minimum of one internal event monthly or as defined by community goals, meeting 100% of those targets. Provides written instructions and required supplies for 100% of activities being led by staff or volunteers. Program Execution and Continuity Confirms that scheduled activities occur during 100% of engagement blocks weekly, either personally or through delegated staff. Assigns activity leadership to staff for 100% of activities the manager is not leading and documents assignments. Verifies required supplies are available for 100% of scheduled activities before the start of each block. Conducts activity setup for 100% of activities personally assigned to the manager. Ensures actual delivered programming aligns with the posted calendar with at least 90% monthly accuracy. Resident Participation and Tracking Tracks attendance for 100% of scheduled activities. Reviews participation data weekly and identifies 100% of residents who participated below the community-defined threshold. Implements an individualized engagement action for 100% of low-participation residents within five business days of identification. Meets or exceeds the community's monthly participation rate target. Staff Support and Guidance Provides guidance or instruction on activity delivery and engagement techniques to staff at least once per month. Confirms staff assigned to lead activities receive instructions and supplies 100% of the time. Reviews staff-led activity performance monthly and provide feedback for improvement when needed, completing 100% of identified follow-ups. Collaboration and Communication Communicates calendar changes or updates to staff within one business day 100% of the time. Communicates resident engagement concerns to care staff within one business day for 100% of identified cases. Provides the Executive Director with a programming summary or participation update at least monthly. Marketing and Community Visibility Supports tours or marketing events requiring activity representation 100% of the time when requested by leadership. Captures photos of at least five different activities per week, following privacy guidelines. Submits activity highlights, event details, or programming updates for marketing use at least weekly Internal Events and Special Programming Assists in planning internal events at the frequency defined by community goals and completes 100% of assigned responsibilities. Coordinates volunteer or family involvement for activities when applicable and documents involvement 100% of the time. Budget and Supplies Tracks activity expenses weekly and maintains activity spending within 100% of approved budget guidelines. Submit purchase requests accurately and on time 100% of the time. Maintains inventory of supplies and equipment and notifies leadership before shortages occur 100% of the time. Documentation and Reporting Submits participation records, calendar files, and required reports 100% on time. Maintains accurate documentation of activity assignments, supply needs, and participation data 100% of the time. QUALIFICATIONS REQUIRED QUALIFICATIONS Experience in activity planning, recreation, engagement programming, or related field. Ability to participate in on-call rotation or provide after-hours support as required. Strong communication, organization, planning, critical thinking, and decision-making skills. Must be able to read, write, and communicate effectively in English to complete documentation, follow care plans, and communicate with residents, families, and regulatory agencies, unless reasonable accommodation can be made. Ability to work collaboratively with interdisciplinary teams, residents, and families. Proficiency with electronic systems such as scheduling, documentation, or communication platforms. Ability to meet the physical demands of the role, including mobility throughout the community. PREFERRED QUALIFICATIONS Prior experience in senior living, assisted living, memory care, or long-term care. Experience supervising staff or visitors. Experience with ordering, inventory, or budget management. Experience coordinating group activities or events. Experience supporting marketing or outreach efforts. Experience working with individuals with cognitive impairment or dementia. ENVIRONMENT WORK CONDITIONS Works in a resident-centered senior living environment including resident living areas, care spaces, and shared community spaces. Experiences moderate activity and noise consistent with group engagement settings. May be exposed to heat, cold, humidity, noise, and cleaning chemicals. Works primarily on-site; schedule may include evenings, weekends, and holidays based on programming needs. May have on-call responsibilities for urgent situations. Uses electronic systems for documentation, communication, and reporting platforms. Works collaboratively with leadership, residents, families, and staff. PHYSICAL DEMANDS Periods of sitting, computer work, and administrative tasks. Frequent walking, standing, bending, and movement throughout the community. Routine use of hands and fingers for documentation and equipment handling. Occasional lifting or movement of items up to 50 pounds. OTHER DUTIES This job description outlines the primary expectations of the role. This job description supersedes and cancels all previous position descriptions, schedules, and arrangements as of its effective date. The Life Enrichment Coordinator may be assigned additional responsibilities as needed to support engagement programming, events, marketing support, or community operations. Nothing contained in this job description creates an employment contract or in any way alters the employee's status as an employee at-will. #J-18808-Ljbffr
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