Senior Fleet Data & Operations Analyst

Purpose Supports the CTO Operations department by assessing and interpreting fleet performance metrics to optimize utilization, reduce maintenance expenditures, and identify improvement opportunities. Generates detailed reports, dashboards, and presentations to guide data-driven decision‑making, manages logistics requests, monitors service compliance against KPIs, and ensures proactive communication with all stakeholders. Essential Duties and Responsibilities Assess and interpret fleet performance metrics, including maintenance expenditures, asset utilization, and service compliance against KPIs. Generate accurate reports, dashboards, and presentations to support management decisions. Manage logistics requests for vehicle fleets; troubleshoot operational challenges and maintain ongoing stakeholder communication. Monitor and oversee aging inventory; proactively escalates risks and recommends solutions. Develop processes, workflows, and frameworks for reporting and project tracking. Use Microsoft Excel formulas, queries, and company software systems to analyze and visualize fleet data. Prepare and support financial reporting and analysis for CAPEX/OPEX. Maintain confidentiality of sensitive financial and operational data. Provide administrative and operational support to ensure departmental goals are achieved. Ensure compliance with safety standards, policies, and community or regional requirements for rural operations. Competencies Accountability – Takes ownership for actions, decisions, and results; accepts feedback and demonstrates a willingness to improve. Strong desire to learn, think critically, and solve problems. Basic Principles – Interacts with people to build trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees. Collaboration – Works effectively with others to accomplish common goals and maintains positive relationships under difficult circumstances. Communication – Conveys thoughts and expresses ideas appropriately and professionally. Compliance – Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics. Customer Focus – Demonstrates commitment to service excellence; prioritizes customer satisfaction. Reliability – Consistently follows through on assigned tasks; demonstrates timely attendance at meetings, training, and other obligations. Independence – Works autonomously with minimal supervision. Results – Uses job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Maintains confidentiality of sensitive information. Safety & Security – Supports a safe work environment by following safety rules and guidelines; complies with Security policies and procedures. Proficient computer skills and MS Office knowledge (Outlook, Teams, Word, Excel). Familiar with telephony terms. Additional Job Requirements Provides senior-level expertise, leveraging advanced analytics, financial stewardship, and operational oversight to ensure fleet and logistics operations align with company strategy. Operates with broad autonomy, acting as subject‑matter expert responsible for vendor stewardship, KPI compliance, advanced reporting frameworks, and cross‑functional consultation on fleet strategy and resource allocation. Serve as the SME for fleet data analytics, operations strategy, and reporting frameworks. Lead the design, development, and implementation of enterprise‑level dashboards, analytics models, and reporting systems. Partner with leadership to prepare strategic plans, financial forecasts, and vendor stewardship strategies. Provide advanced oversight for CAPEX/OPEX allocation, vendor resource tracking, and cost optimization. Mentor junior analysts, providing training on reporting systems, data analysis, and operational best practices. Act as lead liaison with external vendors, auditors, and internal departments on fleet strategy and compliance. Represent the department in cross‑functional projects, ensuring operational needs are incorporated into strategic initiatives. Additional Competencies Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Project). Ability to create advanced Excel formulas, queries, and custom reports in company software applications. Strong analytical, organizational, and problem‑solving skills. Attention to detail and ability to manage multiple priorities simultaneously. Strong written and verbal communication skills for presenting data insights. Ability to collaborate across functions, manage vendors, and maintain stakeholder relationships. Minimum Qualifications High School diploma or equivalent. Bachelor’s degree in Business Administration, Finance, Logistics, Data Analytics, or related field. Minimum three (3) years of progressively responsible experience in fleet management, logistics operations, or advanced data analytics or SME‑level expertise. Preferred Qualifications Relevant telecom industry or job specific certifications. Lean Six Sigma Green Belt or Black Belt. Project Management Professional (PMP) certification. Certified Analytics Professional (CAP) certification. Certified Automotive Fleet Manager (CAFM) or other fleet/logistics certifications. Driving Requirements May require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. Physical Requirements and Working Conditions Work is primarily sedentary, requiring daily routine computer usage. Work shifts as assigned, standard office/home office setting, operate standard office equipment. Accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Make valid judgments and decisions. Available to work additional time on weekends, holidays, before or after normal work hours when necessary. Flexibility to travel infrequently, including to rural Alaska communities. Work well in a team environment; able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. Additional Information The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Employees may be contacted outside of core business hours to respond to an immediate emergency. As such, you will be requested to provide emergency after‑hours contact numbers (home and cell phone) if you have those services. EEO Statement GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. Disclaimer The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. #J-18808-Ljbffr 6AM City, LLC