Service Operations Lead - KPI, Vendor Oversight & Coverage
Samsung Electronics Perú
Samsung Electronics America, Inc. is seeking a Senior Specialist, Service Operations to improve service operations by establishing strategies, process checks, and field auditing while managing internal KPIs and service marketing investments. You will lead surveys on customer satisfaction and drive improvements with internal partners. The role oversees external outsourcing partners, ensures compliance, and monitors performance against goals, aiming to reduce delays and optimize costs while #J-18808-Ljbffr Samsung Electronics Perú
Vacancy posted 1 day ago
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