Frozen Clerk

Frozen Clerk# Hy-Vee Careers## Frozen ClerkApply: West Des Moines #3, Jordan Creek Pkwy, West Des Moines, IA: Part time: Posted Today: End Date: November 6, 2026 (14 days left to apply): R258329Additional Considerations (if any):**-****At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.****Job Description:****Job Title:** Frozen Foods Clerk**Department:** Frozen Foods**FLSA**: Non-Exempt**General Function**:Provides prompt, efficient and friendly customer service. Rotates and replenishes merchandise. Ensures cleanliness and safety in the department, and checks temperatures of cases for correctness and consistency.**Core Competencies*** Partnerships* Growth mindset* Results oriented* Customer focused* Professionalism**Reporting Relations:**Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Frozen Department Manager; Service ManagersPositions that Report to you: None**Primary Duties and Responsibilities**:* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.* Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.* Makes an effort to learn customers’ names and to address them by name whenever possible.* Assists customers by: (examples include) + escorting them to the products they’re looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience.* Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.* Rotates and replenishes merchandise and ensures highest quality standards are met.* Ensures cleanliness in the department, cleans off the cases, sweeps the floor, etc.* Ensures merchandise is displayed neatly on the shelves and labels are readily visible to customers (faces merchandise).* Builds end caps display and fills these areas through the week as necessary.* Unloads trucks, checks in product, puts product away, and may review invoices.* Ensures storage area is organized, the floor is not slippery, and the temperature is constant and correct.* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.* Adheres to company policies and individual store guidelines.* Reports to work when scheduled and on time.**Secondary Duties and Responsibilities:*** Orders product and supplies as necessary.* Assists with inventory.* Prices products for customers as necessary.* Assists in other areas of store as needed.* Performs other job related duties and special projects as required.**Knowledge, Skills, Abilities and Worker Characteristics:*** Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.* Ability to do arithmetic calculations involving fractions, decimals, and percentages.* Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.**Education and Experience:**No education requirement. Six months or less of similar or related work experience preferred.**Physical Requirements:*** Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.* Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.**Working Conditions**:This position is continually exposed to noise, temperature extremes, and dampness. There is frequent exposure to equipment movement hazards. This is a fast paced work environment with significant pressure.**Equipment Used to Perform Job:**Pallet jacks, register systems, two wheeler, box cutters, box crusher and C.A.R.S. reordering system**Contacts:**Has daily contact with customers and suppliers/vendors.Are you ready to smile, apply today.*Employment is contingent upon the successful completion of a pre employment drug screen.* #J-18808-Ljbffr Hy-Vee