Technical Support Specialist
$50k - $80kBee Genius Careers
Overview Bee Genius is innovating in HR- tech. We thrive on pushing the boundaries and building the future of work. We seek talented individuals who share our vision and are eager to make a lasting impact in technology. Job Description: We are looking for a dedicated Technical Support Specialist to join our team. You will provide technical assistance to customers, troubleshoot issues, and resolve technical problems. Responsibilities Respond to customer inquiries and provide timely technical support Diagnose and troubleshoot software and hardware issues Collaborate with development and operations teams to resolve complex problems Create and maintain support documentation and knowledge base articles Escalate issues to higher-level support or development teams when necessary Provide excellent customer service and ensure customer satisfaction Requirements Associate's or bachelor's degree in Information Technology or a related field Proven experience in technical support or a similar role Strong knowledge of computer systems, software, and networks Excellent problem-solving and communication skills Patience and empathy when dealing with customers Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus Salary $50,000 - $80,000 per year Please note that salary ranges are estimates and can vary based on factors such as location and candidate experience. #J-18808-Ljbffr
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Technical Support Specialist in Oakland, CA vacancy
$128k - $173k
...development, solution design, solution delivery, and solution support. Position SummaryThe IT SAP EHSM (Environmental Health & Safety... ...go-live support. The role works closely with functional and technical experts and external consultants to design and enhance SAP EHSM...Suggested3 days per weekPG&E
Oakland, CA13 hours ago$90k - $180k
...Business Systems Analyst - Customer Service will manage and support technology solutions that enable the customer service organization... ...system enhancement requests and issues; collaborate with technical teams to support implementation and resolution Develop and execute...SuggestedWork experience placementWorldwideShift workAbbott
Alameda, CA1 day ago- ...Job Description The Advanced Technical Support Specialist delivers world‑class, elite‑level support experiences to our largest enterprise customers. In addition to resolving the most critical and complex issues with Cornerstone products, this senior role is entrusted...SuggestedLocal areaRemote work
Cornerstone OnDemand
San Francisco, CA3 days ago - ...creatively, explore new ideas, and use your skills to make a meaningful impact on our growth. We’re looking for a highly skilled Technical Support Engineer to lead the charge in troubleshooting complex technical issues, ensuring exceptional customer satisfaction, and...Suggested
Upwind Security
San Francisco, CA1 day ago $100 per hour
...accounting and inventory to CRM and project management—works together seamlessly to support efficiency and growth. Learn more about us here. About the job As a Technical Support Specialist at Odoo, you play a key role in helping us bring speedy solutions to our valued...SuggestedWork experience placementRemote workWork from homeHome officeWork visaOdoo
San Francisco, CA2 days ago$102k - $112k
...learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (... ...daily to engage constituents. Serving as a bridge between technical teams and advancement professionals, the Data Systems Analyst...Full timeH1bWork at officeRemote workUC Davis Health System
Berkeley, CA4 days ago- ..., enhance collaboration, accelerate decision‑making, reduce risk, and improve overall project outcomes. The Digital Support Technical Support Specialist is responsible for Tier II technical investigations, advanced troubleshooting, customer communication, defect validation...For contractorsFor subcontractorWork at officeMonday to Friday
Pomona College
San Francisco, CA3 days ago - ...Evlo AI is seeking a Customer Support Specialist to be the primary contact for users navigating the platform. This role involves resolving technical issues swiftly and minimizing customer friction while translating user difficulties into actionable insights for product...
Evlo AI
San Francisco, CA4 days ago - ...Job Summary We are seeking a detail-oriented and customer-focusedTechnical Support Specialist to join our team. In this role, you will provide technical assistance and support to customers and internal users, diagnose hardware and software issues, and ensure timely resolution...Remote work
careerpucksandbox
San Francisco, CA1 day ago - ...Role: IT Support Specialist Location: Alameda, CA Specific Duties and Responsibilities: • Provide solutions to technical issues for in-scope IT Services • Maintain the IT ticketing system ensuring that open tickets are resolved or escalated within defined SLAs...Work at officeRemote work
United IT Solutions
Alameda, CA1 day ago - ...Bachelor's degree with 5+ years of IT support experience, or an equivalent combination of education and experience. • Good oral and written English communication skills • Basic understanding of Windows Active Directory, Group Policy, DNS, DHCP, RDP, printing, and management...Work at office
Diverse Lynx
Alameda, CA13 hours ago $17 - $23 per hour
...historically underserved students every day. To learn more about our innovative school visit our website RESPONSIBILITIES Technical Support & Systems Management Hardware Lifecycle Support: Provide general troubleshooting, repair, and deployment support for...Summer workShift workYu Ming Charter School
Emeryville, CA4 days ago- ...Data Management Analyst Must Have Technical/Functional Skills Data warehouse architect, AWS, Azure, GCP, Snowflake, MS SQL, SSIS, PowerBI, MongoDB, Cloud services on AWS/Azure, Strong requirements gathering skills, documentation and data architect skills. Roles...
TCS USAAvance Consulting
Emeryville, CA4 days ago - ...Job Description Job Description IT Support Specialist Bank of the Orient is an independent Asian Community Bank that has proudly... ...providing this information to support the Bank’s delivery of technical services; and maintaining and updating user access lists and...Work experience placementWeekend work
Bank of the Orient
Oakland, CA13 days ago $102k - $132k
...devices, collaboration tools, and responsive support services that drive productivity. The IT... ...IT assets. We are seeking a IT Product Specialist located in Oakland, CA or within PG&E’s... ...experience 2 years job-related technical experience Desired BA/BS in Computer Science...Work experience placementSecond jobWork at officePacific Gas And Electric Company
Oakland, CA1 day ago$30 per hour
...available with our client in Berkeley, CA. In this role you will be responsible to make sure the facility runs smoothly and support the technical operations. To be considered for this role you will have 3+ years of hands-on facilities and/or maintenance experience within...For contractorsWork at officeLocal areaShift work$80k - $100k
...world (funded notable health‑tech companies such as GoodRx, Oscar Health, and Hims & Hers Health). The Role We’re hiring a Technical Support Specialist to join our Support team and serve as the critical bridge between our customers and the Canvas platform. This role is...Home officeFlexible hours- ...edge cases, and improve behavior at the source - because the best support ticket is one that never gets filed again Building AI-powered... ...signals for engineering and product Responding to product and technical questions through our support inbox with speed, precision, and...
- Mistral is seeking a Technical Support Expert in San Francisco to join their Support team. In this pivotal role, you will manage complex customer issues, enhance knowledge resources, and advocate for customer needs. As part of our expansion, this position offers ample opportunities...
- ...Technical Assistant Ampcus Inc. is a certified global provider of a broad range of technology and business consulting services. We are in search of a highly motivated candidate to join our talented team. Location: Oakland, CA. Requirements: Experience planning large...Work at office
- ...backed by over $100M from leading investors including Spark Capital, Sequoia, Index, and Khosla Ventures. Anrok is hiring a Technical Support Specialist to be on the front line of our customer experience. You will become an expert in Anrok's product and support process,...Work at officeWorldwideHome officeFlexible hours3 days per week
$125k - $200k
...Scripps News, and in print by the New York Times, the Washington Post, TIME, CNN, and many others. About the role As a Member of Technical Staff, you will research, build, and refine the software demonstrations that are at the core of what we do. These will explain both...Full timeInternshipWork at officeRemote workVisa sponsorshipWeekday work$285.55k
...the creation of maintainable, scalable systems and make sound technical decisions. You lead large projects from ideation to delivery,... ...Catered lunch and dinner daily; in‑office gym and shower Relocation support: Stipend for moving to the Bay Area Time‑off and leave:...H1bWork at officeWork from homeHome officeRelocation package3 days per week- About Redwood Research At Redwood Research, we strive to ensure the safe development of artificial intelligence through rigorous technical research, thoughtful analysis, and strategic advising. About the Role Redwood Research staff think carefully about threat models associated...
- ...improvement. Job Overview SCS is seeking technical experts who are passionate about the... ...certification initiatives. The Technical Specialist I, ISCC position requires a technical background... ...and quality systems. This position will support our existing ISCC and RSB certification...Work experience placementWork at officeLocal areaRemote workHome office
$200k
Founding Member of Technical Staff - Hardware Location: On-site, San Francisco, CA Salary: $200k - $500k + 0.5-2.5% equity Industry: AI, Cybersecurity, Hardware What You’ll Drive Join the founding team building FPGA-based security switches for the world’s largest AI data...Worldwide$250k
...the creation of maintainable, scalable systems and make sound technical decisions. You lead large projects from ideation to delivery,... ...Catered lunch and dinner daily; in-office gym and shower Relocation support: Stipend for moving to the Bay Area Time-off and leave:...H1bWork at officeWork from homeHome officeRelocation packageFlexible hours3 days per week$80k - $100k
About Assembled Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that... .... We’re expanding our Support team and looking for strong technical generalists who love working with customers and are excited to...Work at officeMonday to FridayFlexible hoursShift work- ...Technical Field Specialist will serve as the in‑field coordinator of programs, both collecting data hands‑on and guiding the work of less technical... ...Engineers. This role offers an exciting opportunity to support leading‑edge work being done at a top tier technology...Local area
TSMG Holding
Emeryville, CA2 days ago - Planned Parenthood Southeast is seeking an IT Field Technician to perform technical work across various sites, ensuring efficient desktop support and managing equipment installations. The role requires strong communication and problem-solving skills, with responsibilities...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Specialist. Be the first to apply!
Related searches
- technical customer service advisor Oakland, CA
- technical support customer service Oakland, CA
- technical product support Oakland, CA
- IT user support Oakland, CA
- IT technical support Oakland, CA
- tech support engineer Oakland, CA
- technical support Oakland, CA
- tech support Oakland, CA
- field technical support Oakland, CA
- software technical support Oakland, CA