Receptionist - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Aubrey Nielsen - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Benefits include license reimbursement, hourly plus commission, 401(k), bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, and training & development.

About Our Agency: After a successful career in the financial industry, I joined State Farm as a field associate and was inspired by the strong female leaders around me. That motivation led me to become an agent team member in 2010 and open my own agency in 2015. Today, I lead a small, close-knit team that truly values family—both our own and our customers'. We pride ourselves on creating a warm, welcoming atmosphere that sets us apart. We offer health, life, and disability benefits, and are deeply involved in the Portland community through sponsorships and partnerships with organizations like Girls Inc. and the Bridlemile Foundation. If you're looking for a supportive environment with a meaningful local impact, we'd love to connect.

Responsibilities include greeting customers warmly in person and over the phone, directing them to the appropriate team members, managing appointment scheduling and office communications, assisting in handling incoming inquiries and maintaining customer records, engaging in conversations with prospective and existing customers, identifying opportunities to offer insurance options, providing excellent customer service and follow up on customers needs, and supporting the team with various administrative tasks and projects.

Qualifications include previous experience in a receptionist or customer service role, communication and interpersonal skills, organizational and multitasking abilities, comfort with engaging in sales conversations, and basic computer skills, including Microsoft Office and CRM systems.

Compensation: $40,000.00 - $60,000.00 per year.

Our team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in OR and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.