Continuous Improvement Lead

Locations : Atlanta | Austin | Boston | Brooklyn | Chicago | Dallas | Denver | Detroit | Durham | Houston | Miami | Minneapolis | Nashville | New York | Philadelphia | Pittsburgh | Summit | Washington Who We Are Boston Consulting Group (BCG) is a global consulting firm that partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. Our success depends on a spirit of deep collaboration and a global community of diverse individuals determined to make the world and each other better every day. BCG's Tech and Digital Advantage (TDA) practice focuses on helping clients deliver competitive advantage and superior business performance through the use of data, technology and digital. Platinion is the fastest growing practice at BCG and at the heart of the strategic impact we have with our clients. Our consultants and experts globally work across all industries and provide deep experience and expertise across a number of topics including Digital Transformation, Data & Digital Platforms, AI at Scale, Agile, Cybersecurity and Digitizing the Tech Function. At BCG, we bring together the right people to conquer complexity, drive material change, and initiate positive, long-term impact. Explore our BCG Culture and Values for more information. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do Enterprise Solutions Managers At BCG Platinion Are Collaborative. They are interdisciplinary team players who seek alignment and establish relationships ranging from cross-functional stakeholder groups to development teams. Strategic thinkers. They are well-versed in performance analysis and use their expertise to tackle difficult business challenges. Technical experts. They are critical thinkers and have extensive IT and digital expertise that drives novel solutions rooted in complexity. Comfortable with ambiguity. They know the best path forward isn’t always well-defined. They are comfortable and confident working through the unknown. Change agents. They know how to make changehappen across an organization. They can align and onboard teams to implement new processes, toolsets, and IT operating models. Influencers. They build strong relationships to build trust and influence stakeholders. You’re Good At Program Management & Governance Managing large-scale ERP (or similar) projects. Developing nuanced transformation roadmaps, cost estimation, and resource plans across internal and external parties. Defining both global and local deployment, program governance, and quality assurance strategies. Maximizing Business Value on Tech Investments Linking financial performance (e.g., distribution costs) and business strategy (e.g., logistics optimization) to digital solutions (e.g., TMS enhancements). Articulating and quantifying value cases for large tech investments, such as ERP programs. Optimizing value realization in ERP and similar solutions. Solution Architecture & Design Evaluating an organization’sIT, enterprise applications, data, analytics, integration, and AI solutions, particularly as it relates to packaged software platforms (ERP, CRM, HCM, EAM, MDG, SRM, TMS, WMS, etc.). Translating business needs into target state system requirements. Recommending packaged software vendors, modules, and configurations tailored to a client’s particular industry and context. Restructuring ERP, HCM, EAM, CRM, etc. processes (functional and/or technical). Developing infrastructure approaches, including service-oriented architectures (SOA), and high-level design of ERP and related solutions, whether deployed on cloud, on-prem, or hybrid. Organizational Change Restructuring business/tech processes and organization/operating models within an ERP (or related) construct. Supporting tech functions during mergers and acquisitions, including the functional and technical transformation of an organization’s IT department. Developing team’s talent by providing direction and facilitating technical discussions. Client Management Managing mid-to-senior level client relationships autonomously. Managing expectations and maintaining control of situations when they escalate. Thought Leadership Assisting with business development through writing proposals and scoping projects. Contributing to our thought leadership through written publications and speaking at events and conferences. What You'll Bring Bachelor's or master's degree in mathematics, engineering, information technology, business management, or relevant field. 6+ years of practical experience in IT/ERP consulting, professional software development, or IT project management with a focus on one or more of the following: SAP Salesforce Oracle (Financials, NetSuite, Fusion, JD Edwards, PeopleSoft, etc.). Workday Previous experience in a management role in two or more end-to-end ERP implementations in a waterfall or agile setting. Demonstrated responsibility for two or more end-to-end ERP implementations, managing modules or workstreams throughout all program phases (e.g., from initial design through deployment and post-go-live support). Experience in business process design and configuration. Excellent communication and presentation skills. Outstanding analytical and conceptual skills. Experience with the management of decision processes at large organizations. Strong customer and results orientation. Confidence and persuasiveness. Experience planning and managing large, complex projects. Gen AI tool fluency (e.g., proven usage of GenAI such as ChatGPT, Claude) and validation of response. Willingness to travel around the globe to work with clients and BCG teams. At times, this role involves significant travel to client sites. The amount of travel will depend on client needs and nature of projects. Additional info What We Offer At BCG, we care about our people, and offer best in class benefits to support you personally and professionally including: An opportunity to work organically across disciplines and across BCG, we offer a unified and unrivaled opportunity that combines strategic thinking with hands-on applications. A unique experience to work alongside a team of passionate and driven problem-solvers with a mission to deliver innovative and valuable digital solutions in a supportive environment. For U.S. Applicants The first year base compensation for this role is $190,000 in USD. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus and BCG’s Profit Sharing and Retirement Fund (PSRF) contribution. BCG also provides a market leading benefits package described below. At BCG, We Are Committed To Offering a Comprehensive Benefit Program That Includes Everything Our Employees And Their Families Need To Be Well And Live Life To The Fullest. We Pay The Full Cost Of Medical, Dental, And Vision Coverage For Employees – And Their Eligible Family Members.* That’s Zero Dollars In Premiums Taken From Employee Paychecks. All Our Plans Provide Best In Class Coverage Zero-dollar ($0) health insurance premiums for BCG employees, spouses, and children. $10(USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs. Dental coverage, including up to $5,000 (USD) in orthodontia benefits. Vision insurance with coverage for both glasses and contact lenses annually. Reimbursement for gym memberships and other fitness activities. Fully vested retirement contributions made annually, whether you contribute or not. Generous paid time off including vacation, holidays, and annual office closure between Christmas and New Years. Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement. Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage. To learn more about our employee benefits please check our Benefits page. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify. #J-18808-Ljbffr