Director Revenue Cycle Management

Director of Revenue Cycle Management

Our client, an established nonprofit healthcare organization providing integrated medical, behavioral health, dental, and specialty services to underserved populations throughout a multi-site clinic network, is seeking a Director of Revenue Cycle Management with FQHC experience to lead and continuously improve end-to-end patient revenue cycle operations. Strong leadership team, stable financial position, and mission-focused culture.

Location:
Marin County, CA. This position is hybrid.

Job Description:
This role is responsible for driving revenue optimization, operational efficiency, compliance, and patient-friendly workflows across the organization. The ideal candidate is a hands-on leader with deep revenue cycle expertise in an FQHC (Federally Qualified Health Center) environment, strong people-management skills, and a data-driven approach to performance improvement.


Responsibilities:

• Lead and optimize all aspects of the revenue cycle, including registration, eligibility, coding, billing, claims management, payment posting, denials, and collections
• Develop, implement, and maintain compliant revenue cycle policies, procedures, and systems to maximize revenue and reduce errors
• Partner cross-functionally with operations and front-office leadership to ensure effective front-end revenue cycle workflows and patient financial processes
• Monitor revenue cycle performance through KPIs, dashboards, and trend analysis; communicate findings and corrective actions to leadership
• Identify, prevent, and resolve denials, delayed payments, and underpayments through proactive process improvements
• Oversee contract performance and reimbursement optimization with third-party payers
• Ensure compliance with all applicable federal, state, and regulatory revenue cycle requirements
• Lead, develop, and hold accountable a high-performing revenue cycle team through clear goals, training, and performance metrics
• Implement systems, controls, and workflows to support productivity, accuracy, and compliance
• Drive a culture of continuous improvement, efficiency, and service orientation within the revenue cycle function

Requirements:

• Bachelor's degree in Business, Finance, Accounting, Health Administration, or a related field (or equivalent experience)
• 5 years of experience leading revenue cycle operations in a complex, multi-site environment
• Strong understanding of end-to-end patient revenue cycle functions
• Proven experience managing, developing, and scaling revenue cycle teams
• Data-driven mindset with experience using reporting and systems to improve performance
• FQHC expertise
• Excellent communication, organizational, and stakeholder-management skills

Compensation:
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors, including but not limited to:

• The individual's skill sets, experience, and training;
• Licensure and certifications;
• Office location and other geographic considerations;
• Other business and organizational needs.

With that said, as required by local law in geographies that require salary range disclosure, Vaco by Highspring notes that the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan.
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.


EEO Notice


Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.


Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io .


Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal .

Representation Notice


By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly).

Privacy Notice


Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here ( ). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice


Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.