Hourly Pooled - UW Apartments Desk Assistant

UW Apartments Desk Assistant

Join Our Campus Community! The University of Wyoming is committed to creating a supportive and enriching workplace. If your expertise and experience align with the goals of our institution, we would be thrilled to hear from you. We encourage you to apply and become a valued member of our vibrant campus community today!

Job Purpose: Desk Assistants (DAs) strive to promote an inclusive living and learning environment for students living on-campus at the University of Wyoming. DAs are responsible for staffing the front desk, assisting with administrative tasks, helping residents with keys/access, sorting mail, providing exceptional customer service, and other duties as assigned.

Essential Duties and Responsibilities:

• Staff the main customer service desk in the Apartments Community Center.
• Answer questions from residents, provide guidance/directions, and assist with the safety and security of the community.
• Assist with mail and package delivery by logging packages into our system and releasing them to the residents.
• Assist with various administrative, facility, and operational tasks within the building.
• Assist residents and staff with key access and complete key audits daily.
• Promote an inclusive and welcoming environment for all students.
• Review, understand, and uphold all items outlined in the Apartment & Residence Hall Policies & Procedures, and the Student Code of Conduct.

Competencies:

• Adaptability
• Ability to Learn
• Integrity
• Service Orientation
• Work Standards
• Technical/Professional Knowledge

Minimum Qualifications:

• Maintain a minimum semester GPA of 2.5 and a cumulative GPA of 2.5 throughout employment as a Desk Assistant.
• Be enrolled as a full-time student (12 hours undergraduate; 9 hours graduate).
• Complete and be expected to pass a criminal background check.
• Have a positive financial, academic, and student conduct status with Housing, Dining, and Residence Life and the University of Wyoming.
• Be available for training sessions, desk scheduling, and monthly staff meetings.
• Be a strong team player willing to cover/trade shifts as needed and support the overall mission of the residential community.

Desired Qualifications:

• Previous desk assistant experience.

Required Application Materials:

Complete the online application. The department additionally requests candidates upload the following document(s) for a complete application:

1. Cover letter
2. Resume or C.V.
3. Contact information for four work-related references

Work Location: On-campus. This position provides vital support to campus customers, and the successful candidate must be available to work and perform essential job functions on campus, understanding our location is at 7,220 feet above sea level.

Hiring Statement/EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position, please contact us at View phone number on click.appcast.io or email View email address on click.appcast.io.

About Laramie: The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties. We invite you to learn more about Laramie by visiting the About Laramie website.

Located in a high mountain valley near the Colorado border, Laramie offers both outstanding recreational opportunities and close proximity to Colorado's Front Range and the metropolitan Denver area. Laramie's beautiful mountain landscape offers outdoor enjoyment in all seasons, with over 300 days of sunshine annually. For more information about the region, please visit

University of Washington (UW)