Global IT Endpoint Administrator

Edgewell is a global team of over 6,700 visionaries, doers and makers. Our secret is people, and we have an inspiring and collaborative global force of them. Our portfolio of over 25 brands touches lives in more than 50 countries by making useful things joyful. Together, we reimagine good mornings and endless summers, strive for more sustainable ways to beautify and bond, and do it all with not only confidence but determination.

ewThe Global IT Endpoint Administrator is responsible for managing and supporting Edgewell’s mobile device management (MDM) platforms to enhance endpoint experiences for the organization. The Global IT Endpoint Administrator will also provide technical assistance and guidance to end users, troubleshoot issues, and ensure compliance with global IT policies and standards. Additionally, the Global IT Endpoint Administrator will contribute to the innovation and enhancement of the overall digital experience for the organization, by identifying and implementing new technologies, solutions, and best practice

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• litiesAdminister, configure, and monitor the MDM platforms (Kandji and Intune) for macOS, iOS, Android, and Windows de
• vices.Enroll, provision, and deploy devices to end users; manage device profiles, policies, and security set
• tings.Perform regular audits and reports on device inventory, compliance and
• usage.Provide technical support and troubleshooting for endpoint-related issues and escalate complex problems to the appropriate teams through Servi
• ceNow.Collaborate with other IT teams and stakeholders to ensure alignment and integration of MDM solutions with other IT systems and ser
• vices.Research and evaluate new MDM features, tools, and best practices to provide recommendations for improv
• ement.Document and update MDM processes, procedures, and knowledge base art
• icles.Train and educate end users and technical teams on MDM policies, procedures, and best practices accord
• ingly.Identify and implement new technologies, solutions and best practices to enhance the digital experience for the organiz
• ation.Participate in digital experience projects and initiatives including but not limited to: AI tool implementations, ServiceNow experience enhancements, onboarding experiences and digital experience monitoring
• (DEM).Stay updated on the latest trends and developments in digital experience and share insights and learnings with the IT

team.

• icationsBachelor's degree in Computer Science, Information Systems, or related field, or equivalent work exp
• erience.3+ years of experience in MDM administration, preferably with Kandji and
• Intune.Strong knowledge of MDM concepts, standards, and best pr
• actices.Proficient in macOS, iOS, Android, and Windows device management, configuration, and troubles
• hooting.Experience with scripting languages such as PowerShell, Python,
• or Bash.Excellent communication, collaboration, and problem-solving
• skills.Ability to work independently and as part of
• a team.Ability to prioritize and manage multiple tasks and p
• rojects.Ability to learn new technologies and adapt to changing envir
• onments.Passion and curiosity for digital experience inn

ovation.

g process.