Office Admin / Writer (Collision Center / Body Shop experience required)

Brigham-Gill Village Collision is looking for an experienced Collision Center / Body Shop Office Administrator to join their busy store.

About Us: We are part of the Village Automotive Group . Village Automotive Group consists of several award-winning stores spanning Greater Boston (and now Colorado), representing brands such as Audi , Porsche , Volvo , Polestar , Koenigsegg , McLaren , Aston Martin , Lamborghini , Maserati , Honda , GMC and CDJR . We have been the trusted name by the community for over 60 years. Our success flows from our owner's philosophy that a successful retail business starts with satisfied employees. By creating a family environment where people enjoy going to work, our employees feel emboldened to provide quality service that often goes above and beyond.

Job Type: Full Time

Pay: $25-28/hr

Responsibilities

• Greet customers and refer them to the appropriate person
• Manage and direct phone calls
• Process customer transactions and close our work orders
• Confirm customer appointments
• Communicate and update customers on the progress of their vehicle
• Responsible for the Accounts Payables and Receivables for the department
• Submit claims to and negotiate payments with insurance companies
• Present a welcoming environment by keeping a clean and organized receptionist and customer waiting area
• Other administrative tasks as assigned by management

Qualifications

• Proficient in CCC1 Estimating and Management Software
• 3+ years of experience working in collision centers / auto body shops
• Valid driver's license with good driving record
• Proficient in using computer systems and software applications
• Excellent communication and interpersonal abilities
• Strong organizational and time management skills
• Attention to detail
• Team oriented

Benefits

• Competitive Compensation
• Health & Dental Insurance - 50% company paid, no deductible option available
• Vision Insurance
• 401(k) Plan with Generous Company Match
• Paid Time Off / Vacation Time
• Life and Disability Insurance
• Flexible Spending Account
• Employee Purchase Program / Discount
• Wellness Programs
• Company-Paid Outings
• Weekly pay
• Employee Referral Bonus
• Work-Life Balance
• Small Business / Family Oriented Culture
• Large Loyal Customer Base

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Department Collision Center / Body Shop Role Body Shop Office Administrator Locations Brigham-Gill Village Collision (Natick, MA) Hourly salary $25 - $28 Employment type Full-time