Front Office Application Support Analyst

Job Description

Job Description

Front Office Application Support Analyst

Location: New York, NY

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 13 months
• Pay Rate: $50.00 $55.00 / Hour (USD)
• Shift / Schedule: Rotating shifts the team provides coverage from 7:00 a.m. to 6:00 p.m., with rotating shifts of 7:00 a.m. to 4:00 p.m. and 9:00 a.m. to 6:00 p.m.; flexibility to work both shifts is required. Potential for weekend overtime.
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Front Office Application Support Analyst will join the Global Derivatives Support team and provide front-office application support to derivatives traders across the Commodities, Equity, and Rates desks. The role operates within a global follow-the-sun support model.

Key Responsibilities

• Provide L2/L3 production support to desk traders, resolving incidents within agreed service-level targets.
• Configure monitoring and track Start of Day, intraday, and End of Day processes.
• Investigate and resolve batch job failures and downstream data-feed issues.
• Analyze straight-through processing (STP) breaks, market data issues, and reference data discrepancies.
• Raise and manage Jira tickets, partnering with Development and Business Analysis teams to drive fixes through resolution.
• Support application releases and maintain accurate Confluence documentation.

Must-Have Requirements

• Hands-on experience configuring and supporting ITRS Geneos and automation skills (ex. Python) 3 years
• Strong SQL skills, including writing queries to investigate and troubleshoot data issues 3 years
• Production or application support experience within finance or capital markets 3 years
• Experience with AutoSys or another enterprise job scheduler 3 years
• Understanding of the trade lifecycle and straight-through processing (STP) 3 years
• Must be comfortable working rotating shifts - the team provides coverage from 7:00 a.m. to 6:00 p.m., with rotating shifts of 7:00 a.m. to 4:00 p.m. and 9:00 a.m. to 6:00 p.m.

Nice-to-Have Requirements

• Front-office trading support experience.
• Knowledge of derivatives across commodities, equity, or rates.
• Experience with Murex, OpenLink Endur, or a comparable trading and risk management platform.

Required Skills

• Strong written and verbal communication skills.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

About the Client

This client is a leading financial services and banking institution operating across major global markets, including New York, Toronto, London, and Asia-Pacific. The organization employs thousands of professionals across technology, capital markets, and operations including application support analysts, DevOps engineers, business analysts, and enterprise program specialists who collaborate across cross-functional teams to support complex derivative and trading platforms.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-16797 Industry: Software Engineering

#LI-Onsite #gttjobs

\nCompany Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.




There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link:




Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015

Company Description

Global Technical Talent is a subsidiary of Chenega Corporation ( with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015