Medical Assistant Apprentice - Indiana

Medical Assistant Apprenticeship Program

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Optum is seeking dedicated individuals who are passionate about patient care and committed to acquiring the knowledge required to become Medical Assistants. No prior experience is required as this program offers a structured pathway to join the healthcare industry.

Our Medical Assistant Apprenticeship Program is a 1.5-year, full-time opportunity designed to equip participants with the skills and experience needed to become certified Medical Assistants. The program includes two phases: 10 weeks of classroom training, followed by up to 15 months of on-the-job training. Apprentices are hired as full-time employees, with access to full employment benefits as they work to complete the program and certification exam. Training is provided at no cost and prepares participants to sit for the Certified Clinical Medical Assistant (CCMA) exam.

This program is not intended for individuals who are currently registered or certified as Medical Assistants, or who have previously held such credentials.

**This is a full-time position starting in September 2026**

Indiana Locations Available: Indianapolis, New Albany, Whiteland

Apprentices will be expected to commute to Carmel, IN for skills training one day per week during the first 10 weeks of the program. Specific days and times to be determined. Apprentices are eligible for mileage reimbursement.

The Medical Assistant Apprentice (MA) is responsible for performing patient-oriented procedures under the direction and supervision of a clinician, RN, or LVN, to ensure safe and appropriate patient care. The MA assists the clinician with minor medical and surgical procedures; performs a broad spectrum of clerical and administrative duties related to the delivery of patient care assistance, within the scope of practice for their state and organization.

Primary Responsibilities:

• Consistently exhibit behavior and communication skills that demonstrate the company's commitment to superior customer service, including quality care and concern with internal and external customers
• Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Anticipate the clinician's needs and carry out orders
• Check for patients' arrival status and escorts patients from the waiting area to exam rooms. Escorts patients to ancillary services as needed
• Obtain, record, and report vital signs and other pertinent patient information to RN, LVN, or clinician
• Perform various medical procedures and medication administration as appropriate for their certification
• Perform phlebotomy, process lab specimens, and maintain lab specimen logs as appropriate
• Assist clinician with procedures as requested
• Ensure proper documentation of all procedures
• Maintain and clean exam and treatment areas, specimen processing areas, and medical equipment
• Complete or assist with the completion of appropriate forms, tracking, transport, etc.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Completed High School Diploma or GED, at time of application
• Currently hold Basic Life Support Certification or willingness to obtain within 30 days of hire
• Access to reliable transportation and possess a valid driver's license to travel to classroom, skills training, and assigned clinic
• Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Physical & Mental Requirements:

• Ability to transport up to 50 pounds
• Ability to handle heavy objects using up to 100 pounds of force
• Ability to remain in a stationary position for extended periods of time
• Ability to operate equipment and/or machinery
• Ability to exchange information verbally and/or in writing
• Ability to use logical reasoning for simple and complex problem solving
• Occasionally requires exposure to communicable diseases or bodily fluids

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 - $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.