Quality & Training Manager (Gov-Contracted Call Center)
Systems Integration
A leading IT solutions provider located in Washington, DC is seeking a Quality and Training Manager. This role involves overseeing quality assurance activities in a government‑contracted call center as well as designing and delivering training programs. The ideal candidate should have a strong background in call center management and excellent analytical and communication skills. The position requires a Bachelor’s degree and is subject to federal background and credit checks. #J-18808-Ljbffr Systems Integration
- ...provider of customer experience solutions is seeking a Quality & Training Manager in the Washington DC metro area. This role will oversee... ...activities and manage training programs at a government‑contracted call center. Responsibilities include monitoring quality metrics,...Suggested
- Systems Integration, Inc. (SII) in Washington DC is seeking a Quality & Training Manager to oversee quality assurance and manage training programs for a government‑contracted call center. This role ensures customer service representatives provide accurate and compliant...Suggested
- Overview Location: Washington DC metro area Role: Quality and Training Manager Systems Integration, Inc. (SII) is a leading provider of... ...Quality & Training Manager who supports a government‑contracted call center by overseeing quality assurance activities and managing...Suggested
- A government contracting company in Washington, DC is seeking a Quality and Training Manager to oversee quality assurance and manage training programs for a call center. This role involves monitoring call quality, designing training materials, and reporting on performance...SuggestedContract work
- ...Quality & Training ManagerSavan is seeking a Quality & Training Manager to support a federal records management program. This role will lead quality assurance and training functions, ensuring compliance with Government standards and continuous improvement across operations...SuggestedRemote work
$100k - $120k
Amentum is seeking a proactive and detail-oriented Operations, Training & Quality Manager to support a mission-critical logistics program in... ...quality initiatives, and ensuring compliance with customer and contract requirements. The successful candidate will work closely...Hourly payContract workWork at officeLocal area- Meritus Solutions Group LLC is seeking a Quality Control Manager to oversee the Quality Control Program for security contracts throughout the National Capital Region. Candidates must possess an active Top Secret / SCI Clearance and demonstrate exceptional management and...Contract work
$80k - $90k
...Incumbent Training Manager Transdev is seeking a Training Manager to... ...candidates, selects drivers based on Contract Manager approval, and/or... ...management. Providing quality training, including the creation... ...97 Pay Group: QQP Cost Center: 781 The above statements...Full timeContract workTemporary workLocal areaFlexible hoursShift work$77.6k - $176k
...your journey as a candidate with us. As a Training Manager, you know the complexities of... ...ll work with key stakeholders to review contracts and project cost accounting. You’ll help... ...program achieves its goals and meets our quality standards. At Booz Allen, we recognize...Full timeContract workPart timeWork at officeLocal areaRemote work- ...motivated, career and customer-oriented Training Manager to join our team based out of Arlington... ...in interfacing with all government and contract personnel, providing proper examples of... ...responsible for delivering high-quality training products and services; provide...Contract workWork experience placementInterim roleLocal area
- ...Training Manager The Training Manager will support the Department of War in the National Capital Region Contract Security Officer (CSO) contract. This role is responsible for developing... ...implementing and overseeing a comprehensive Quality Control Plan to ensure full...Contract workFor contractorsWork at office
- ...The JCITA Program Manager leads execution of a high-visibility training support contract for the Joint Counterintelligence Training Academy, ensuring delivery of cleared... ...activities and operational needs Ensure quality, timeliness, and compliance across all deliverables...Contract work
- Amentum is seeking an Operations, Training & Quality Manager in Falls Church, Virginia. This role is vital for coordinating logistics tasks, overseeing training, and ensuring quality compliance. The successful candidate will collaborate with program leaders to ensure operational...
$110k - $150k
...Serve Subsidiary: KIRA Services Job Title: Quality Manager Work Location: Washington Navy Yard... ...Quality Control Plan. Coordinates with the Contracting Officer and Contracting Officer’s... ...extended periods. Must be able to work on‑call, alternate, and extended shift...Contract workTemporary workFor contractorsWork at officeLocal areaFlexible hoursShift work$110k - $150k
Overview: The Quality Manager II will plan, organize, and implement the MasTec Industrial Quality... ...activities. Provide the client with contract required reports (e.g., weekly, monthly... ...of ITPs Support or lead quality training meetings, onboardings and sessions....Daily paidContract workTemporary workFor contractorsWork experience placementFor subcontractorWork at officeLocal areaFlexible hoursShift workDay shift$99k - $225k
...Quality Manager Job Number: R0242195 When a mission has many moving parts, it’s hard to step back and see the whole picture. To drive efficiency... ...knowledge, skills, competencies, and experience, as well as contract‑specific affordability and organizational requirements. The...Full timeContract workPart timeLocal area- ...Job Title: Quality Manager Location: Washington, DC Metropolitan Area (... ...through innovative, people‑centered solutions. MSLLC has been recognized... ...with organizational and contract expectations. Represent the... ...leaves of absence, compensation and training. #J-18808-Ljbffr...Full timeContract workTemporary workWork at officeLocal areaImmediate startHome officeFlexible hours
- ...Summary LCI is seeking a dedicated Quality Manager to support a long-term contract with the US Patent and Trademark... ...direct supervision, mentorship, and training to staff to maintain internal and... ...electronic filing systems (EFS‑Web/Patent Center). Ability to successfully obtain...Long term contractWork at office
- ...1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose. We... ...support across various technical, program management, and administrative functions to assist... ...and unaccompanied children. The Senior Training and Technical Assistance Manager oversees...Full timeTemporary workWork at officeWorldwide
$85k - $95k
Summary The Training Manager is responsible for delivering and evaluating training programs for... ...actions; Follows through on commitments. Quality Management - Looks for ways to improve... ...suitability for work on federal contracts and successfully complete the Federal Protective...Work at officeLocal area$110k - $160k
Training Manager Navaide is seeking a Training Manager to lead the design, development, and delivery of end‑user training for a Department of Defense contract. The candidate will manage the training workstream from strategy through execution, overseeing training specialists...Contract workWork experience placement- ...Services company, is seeking a Quality & Safety Manager with a Secret Security... ...maintenance of Reliability-Centered Maintenance (RCM) programs... ...job hazard analysis, safety training, and incident investigation... ...federal safety requirements, and contract‑specific safety standards...Contract workFor contractorsWork at officeLocal areaFlexible hours
- ...Quality Control Manager The Quality Control (QC) Manager is directly responsible for the execution... ...on a daily basis and submit them to a contracting officer, as well as prepare weekly... ...engineering, or equivalent combination of training and experience is a plus. Knowledge...Contract workFor subcontractor
- ...As a Quality Control Manager, you will ensure the project is built within contract document specifications, owner requirements, and comply with local, state, and federal... ...project closeout deliverable process-training, O&MsConfer directly with the executive management...Contract workFor contractorsLocal area
$85k - $95k
...Overview Transdev is seeking a Quality Assurance Manager to lead performance... ...combination of education, training, and experience. 3 years’ experience... ...: 8138 Pay Group: QQP Cost Center: 781 About Transdev Cities,... ...across the U.S. contract with Transdev to operate their...Full timeContract workTemporary workFlexible hoursShift work$110k - $120k
...upon the successful award of a contract currently under bid. A leader... ...cybersecurity activities and manage risk. CPMG offers flexible,... ...support services. Summary The Quality Control (QC) Manager oversees... ...(QAEs) as required. Provide training and guidance to supervisors and...Contract workFor contractorsFor subcontractorOverseasFlexible hours$120k - $130k
...or an alternative application process. Quality Control Manager Full Time Management PFPA, Washington... ...Pentagon Force Protection Agency (PFPA) Contract Security Officer Program throughout... ...contract area of responsibility Monitor training compliance and employee qualification...Full timeContract workWork at officeLocal areaRemote work$115k - $160k
OVERVIEW We are currently seeking a Quality Manager I for our Federal Building job in Patuxent... ...systems and requirements of the Company and contract. RESPONSIBILITIES Quality champion for... ...execution. Coaches, mentors and trains entire project staff in quality management...Contract workFor subcontractor- ...enterprise. About The Role And Team The Quality Manager reports to an ALMS Senior Corporate... ...of services to ensure compliance with contract specifications and standards. Identify... ...and best commercial practices. Provide training and support to staff to ensure understanding...Contract workWork at office
- ...please visit us at We are seeking a QA Manager to join our team and support our federal... ...The QA Manager will lead enterprise quality assurance strategy responsible for testing... .... *This position is contingent upon contract award. Essential Duties and Responsibilities...Contract workWork experience placementWork at officeRemote workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality & Training Manager (Gov-Contracted Call Center). Be the first to apply!
- global quality manager Washington DC
- director quality assurance Washington DC
- quality manager Washington DC
- corporate quality manager Washington DC
- director of quality Washington DC
- quality manager healthcare Washington DC
- senior manager quality engineering Washington DC
- director quality assurance regulatory affairs Washington DC
- director quality management Washington DC
- quality manager remote Washington DC

