Quality & Training Manager (Gov-Contracted Call Center)
Systems Integration
A leading IT solutions provider located in Washington, DC is seeking a Quality and Training Manager. This role involves overseeing quality assurance activities in a government‑contracted call center as well as designing and delivering training programs. The ideal candidate should have a strong background in call center management and excellent analytical and communication skills. The position requires a Bachelor’s degree and is subject to federal background and credit checks. #J-18808-Ljbffr Systems Integration
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Quality & Training Manager (Gov-Contracted Call Center) in Washington DC vacancy
- ...provider of customer experience solutions is seeking a Quality & Training Manager in the Washington DC metro area. This role will oversee... ...activities and manage training programs at a government‑contracted call center. Responsibilities include monitoring quality metrics,...Suggested
Systems Integration LLC
Washington DC3 days ago - ...Overview Location: Washington DC metro area Role: Quality and Training Manager Systems Integration, Inc. (SII) is a leading provider of... ...Quality & Training Manager who supports a government‑contracted call center by overseeing quality assurance activities and managing...Suggested
Systems Integration LLC
Washington DC4 days ago - A government contracting company in Washington, DC is seeking a Quality and Training Manager to oversee quality assurance and manage training programs for a call center. This role involves monitoring call quality, designing training materials, and reporting on performance...SuggestedContract work
- A government contracting firm in Arlington, VA is seeking a Human Resources Manager to lead the HR team. The role involves managing HR operations, ensuring compliance with HR laws, and supporting strategic initiatives. The ideal candidate has over 10 years of HR experience...Suggested
- A leading IT services provider is seeking a Program Manager and Quality Manager for a long-term contract with the US Patent and Trademark Office (USPTO). Candidates must have 8+ years of relevant experience and a Bachelor's degree in a related field. Responsibilities include...SuggestedLong term contractContract workWork at office
- ...Quality Control Manager – Construction / Energy Services Location: Washington, DC Type: Direct Hire... ...ensuring all construction activities meet contract specifications, safety requirements,... ...Management (CQM) certification/training Familiarity with performance contracting...Contract workFor subcontractorCasual workLocal areaRelocationShift workAfternoon shift
Green Key Resources
Washington DC12 hours ago - NTT DATA is seeking a Quality Assurance Manager in Washington, DC to oversee all quality assurance activities across various programs. The role involves developing QA plans and ensuring compliance with procedures while working closely with technical teams and project leadership...
- ...of Columbia, United States Summary The Training Manager is responsible for delivering and evaluating... ...; follows through on commitments. Quality Management – Looks for ways to improve... ...Government suitability for work on federal contracts and successfully complete the Federal...Work at officeLocal area
Walden Security
Washington DC3 days ago $80k - $90k
...Training Manager Incumbent Training Manager Transdev is seeking a Training Manager to support... ...driver candidates, selects drivers based on Contract Manager approval, and/or supervises... ...and/or operations management. Providing quality training, including the creation and management...Contract workTemporary workFlexible hoursShift workTransdev
Capitol Heights, MD3 days ago$99k - $225k
...Quality Manager The Opportunity: When a mission has many moving parts, it's hard to step back and see the whole picture. To drive... ...knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected...Full timeContract workPart timeWork at officeLocal areaRemote workBOOZ, ALLEN & HAMILTON, INC.
Arlington, VA7 days ago$110k - $150k
.... Subsidiary: KIRA Services Job Title: Quality Manager Work Location: Washington Navy Yard Labor... ...Control Plan. Coordinates with the Contracting Officer and Contracting Officer’s Representative... ...periods. Must be able to work on-call, alternate, and extended shift...Contract workTemporary workFor contractorsWork at officeLocal areaFlexible hoursShift workTlingit Haida Tribal Business Corporation
Washington DC4 days ago$77.6k - $176k
...journey as a candidate with us. As a Training Manager, you know the complexities of supporting... ...ll work with key stakeholders to review contracts and project cost accounting. You’ll... ...program achieves its goals and meets our quality standards. At Booz Allen, we recognize...Full timeContract workPart timeWork at officeLocal areaRemote work- ...Technical Specialist for a full-time position based in Alexandria, Virginia. This role involves preparing and managing lab specimens, ensuring quality assurance, and training new staff. Candidate must have a Bachelor's degree in science and a minimum of 3 years in an...Full timeRelocation package
- A government contracting firm is seeking a Human Resources Manager to lead all HR functions and ensure compliance with federal regulations. This role involves managing talent acquisition, overseeing employee administration, and developing HR policies. The ideal candidate...
$99k - $225k
...change for the better. That's where you come in. As a senior Quality Manager at Booz Allen, you'll analyze every aspect of your client's operations... ...knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The...Full timeContract workPart timeWork at officeLocal areaRemote workPhase2 Technology
Arlington, VA2 days ago- ...Accenture Federal Services Company, is seeking a Quality Assurance Monitor in Washington, DC. This... ...candidate will have 8+ years of experience in call center operations, strong analytical abilities, and the capability to train both new and existing agents effectively. A...
ASM Research, An Accenture Federal Services Company
Washington DC1 day ago $110.6k - $172.85k
...Piping Staffing and QA Manager in the Advanced... ...as with Global Design Centers (GDCs) piping department... ...project delivery and quality. Responsibilities Proposal... ...at each project phase (contract award or notice to proceed... ...or development of QA training What you\'ll need At...Full timeContract workLocal areaRemote work$70k - $154k
...Laboratory Quality Manager Global Systems Technologies, Inc. (GST) provides... ...Support Services (PELSS-2) contract, supporting the fields of... ...the W.J. Hughes Technical Center, Atlanta City, NJ. Technical... ...maintains documentation and training/certification records In...Full timeContract workFor contractorsWork experience placementFlexible hoursGlobal Systems Technologies
Washington DC12 hours ago$145k - $175k
...Department of State Training/Program Manager (5766) Location Washington, DC... ...leadership. Responsible for quality and efficiency, to include... ...responsible for meeting contract requirements. Must have... ...Affairs Security Training Center (FASTC) At least one-year...Contract workFor contractorsLocal areaThree Saints Bay
Washington DC5 days ago- ...visible challenges, superior quality, and attractive rewards. With... ...Position Summary Project Based QC Manager responsible to plan, direct,... ...in compliance with owner contract and company requirements. As... ...equivalent combinations of technical training and experience. 4+ years of...Contract workFor contractorsFor subcontractorWork at office
- ...Position Description & Qualifications Quality Control Manager If you love high profile and challenging... ...Manage all aspects of quality for the contract, including data collection and... ...ensuring compliance with credentialing and training of all personnel. Provide support to ensure...Contract workFor contractorsFor subcontractorLocal area
Serco
Alexandria, VA4 days ago - ...Program Manager and Quality Manager for USPTO IT Support Management Applications, Inc., a leading... ...and a Quality Manager for a long-term contract with the US Patent and Trademark Office... ...End User Support 14. Electronic Business Center Support 15. Future Requirements Job Application...Long term contractWork at officeRemote work
MANAGEMENT APPLICATIONS, INC.
Bethesda, MD12 hours ago - ...enterprise. About The Role And Team The Quality Manager reports to an ALMS Senior Corporate... ...of services to ensure compliance with contract specifications and standards. Identify... ...and best commercial practices. Provide training and support to staff to ensure understanding...Contract workWork at office
Afognak Native Corporation
Washington DC4 days ago - The JCITA Program Manager leads execution of a high-visibility training support contract for the Joint Counterintelligence Training Academy, ensuring delivery of cleared... ...activities and operational needs Ensure quality, timeliness, and compliance across all deliverables...Contract work
$32.4 - $53.48 per hour
...Hospital in Baltimore is seeking a Clinical Lab Scientist 3 to perform routine and complex laboratory tests, ensure quality control, and provide training. Applicants must have a BS degree in Medical Lab Sciences and at least 2 years of laboratory experience. The role offers...Hourly pay- ...Provide oversight of project quality, and construction activities... ...performed in accordance with contract plans specifications. Ensure... ...and report generation. Provide management and leadership of subcontractors... ...team player with a people-centered leadership style. Strong attention...Contract workFor subcontractor
Redhawk Administrative Services
Washington DC4 days ago $116k - $144k
...is seeking a Deputy Program Manager (DPM) to support our government... ...guidance of VO/DO and the Contract Program Manager. The DPM will... ...maintaining, and evaluating training programs Experience identifying... ...not limited to: review of quality assurance data, needs...Full timeContract workFor contractorsWork at officeRemote workQuality Support
Washington DC1 day ago- ...Environmental, Safety, and Quality Performance Manager (ESQP Manager) in Arlington... ...for a facilities management contract supporting an important and... ...maintenance, service calls and maintenance repairs for... ...Department. Conducts safety training and ensures personnel performing...Contract workFor subcontractorWork at officeAfternoon shift
EMCOR Government Services, Inc.
Arlington, VA3 days ago $112.58k
...Disability, Accessibility & Inclusion Manager The ACLU seeks applicants... ...for specified large DAI-centered cross-departmental and cross-... ...with counsel to generate contracts, all with accuracy and timeliness... ..., and evaluate DAI-focused training curriculum and workshops for...Full timeTemporary workWork at officeRemote work2 days per weekACLU
Washington DC3 days ago- Key Responsibilities As a Construction Quality Control Manager , you will play a critical role in... ...construction work and materials meet or exceed contract and regulatory requirements Support... ...equipment and required safety training will be provided by the employer. Equal...Contract workFor subcontractor
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Quality & Training Manager (Gov-Contracted Call Center). Be the first to apply!
Related searches
- director of quality improvement Washington DC
- senior director quality Washington DC
- director global quality Washington DC
- quality manager remote Washington DC
- director of quality Washington DC
- senior manager quality engineering Washington DC
- quality manager Washington DC
- director quality assurance Washington DC
- training and quality manager Washington DC
- quality manager healthcare Washington DC