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Quality & Training Manager (Gov-Contracted Call Center)

Systems Integration

A leading IT solutions provider located in Washington, DC is seeking a Quality and Training Manager. This role involves overseeing quality assurance activities in a government‑contracted call center as well as designing and delivering training programs. The ideal candidate should have a strong background in call center management and excellent analytical and communication skills. The position requires a Bachelor’s degree and is subject to federal background and credit checks. #J-18808-Ljbffr Systems Integration

Vacancy posted 5 days ago
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