Quality & Training Manager (Gov-Contracted Call Center)
Systems Integration
A leading IT solutions provider located in Washington, DC is seeking a Quality and Training Manager. This role involves overseeing quality assurance activities in a government‑contracted call center as well as designing and delivering training programs. The ideal candidate should have a strong background in call center management and excellent analytical and communication skills. The position requires a Bachelor’s degree and is subject to federal background and credit checks. #J-18808-Ljbffr Systems Integration
- Overview Location: Washington DC metro area Role: Quality and Training Manager Systems Integration, Inc. (SII) is a leading provider of... ...Quality & Training Manager who supports a government‑contracted call center by overseeing quality assurance activities and managing...Suggested
$75.17k - $145k
...thinking organization, apply now.We are currently seeking a Quality & Training Manager to join our team in Washington (REMOTE), District of... ...:The Quality & Training Manager supports a government‑contracted call center by overseeing quality assurance activities and managing...SuggestedTemporary workWork at officeRemote workFlexible hours- A government contracting firm in Arlington, VA is seeking a Human Resources Manager to lead the HR team. The role involves managing HR operations, ensuring compliance with HR laws, and supporting strategic initiatives. The ideal candidate has over 10 years of HR experience...Suggested
$100k - $120k
...Amentum is seeking a proactive and detail-oriented Operations, Training & Quality Manager to support a mission-critical logistics program in... ...quality initiatives, and ensuring compliance with customer and contract requirements. The successful candidate will work closely...SuggestedHourly payFull timeContract workWork at officeLocal area- A leading IT services provider is seeking a Program Manager and Quality Manager for a long-term contract with the US Patent and Trademark Office (USPTO). Candidates must have 8+ years of relevant experience and a Bachelor's degree in a related field. Responsibilities include...SuggestedLong term contractContract workWork at office
- General Dynamics IT in Bethesda, MD seeks a Quality Assurance Lead to own QA activities for the CIT Program... ..., reporting, and ensuring compliance with contract requirements. You will collaborate with operations, training teams, Government stakeholders, and corporate QA...Contract work
- ...Information Technology in Bethesda, MD, seeks a Quality Assurance Lead to own the Quality Assurance Plan,... ...and Deskside support, and ensure compliance with contract requirements. You will partner with operations, training teams, Government stakeholders, and corporate QA...Contract work
$93k - $191k
...The National Tax Quality Assurance (NTQA) QRM Support Team Manager is responsible for supporting... ...of services, and other contracting documents to identify deviations... ...quality and risk training content on both a local... ...to the Global Call Center (GCC) at USTalentCICInbox...Contract workWork at officeLocal areaVisa sponsorship$80k - $90k
...Incumbent Training Manager Transdev is seeking a Training Manager to... ...candidates, selects drivers based on Contract Manager approval, and/or... ...management. Providing quality training, including the creation... ...7 Pay Group: QQP Cost Center: 781 The above statements...Full timeContract workTemporary workLocal areaFlexible hoursShift work- ...Training Manager The Training Manager will support the Department of War in the National Capital Region Contract Security Officer (CSO) contract. This role is responsible for developing... ...implementing and overseeing a comprehensive Quality Control Plan to ensure full...Contract workFor contractorsWork at office
- ...DescriptionProSidian is a Management and Operations... ...DescriptionProvide The Center for Food Safety and Applied... ...be awarded by the FDA contracting manager. The Center... ...Engagement Team shall provide training services to CFSAN... ...in pursuit of quality and optimal client and...Full timeContract workTemporary workFor contractorsWork at officeFlexible hours
- ...enterprise.About the Role and TeamThe Quality Manager, reports to an ALMS Senior Corporate Manager... ...of services to ensure compliance with contract specifications and standards.Identify... ...and best commercial practices.Provide training and support to staff to ensure understanding...Contract workWork at officeLocal area
- ...references requiredPOSITION DESCRIPTION:The Testing, Hypercare & Training Lead will lead testing, go-live readiness, hypercare operations... ...to Oracle Fusion Cloud.RESPONSIBILITIES:Develop and manage testing strategy (SIT, UAT)Coordinate defect tracking and resolutionLead...Temporary workWork experience placementRemote work
- ...Empower AI Quality ManagerEmpower AI is AI for government. Empower AI gives federal agency... ...at the Department of State! The Quality Manager works in the Program Management Office (... ...process improvement across all contract activities including all services, deliverables...Contract workFor contractorsWork at office
- ...Description Job Description Quality Manager I - Full Time... ...audits, develops training resources, and helps drive... ...responses with regulatory and contract entities. Review... ...meetings, conference calls, and cross-functional... ...commitment to client-centered care and continuous...Full timeContract workWork at officeFlexible hours
- ...Empower AI Quality Manager Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential... ...quality assurance, and continuous process improvement across all contract activities including all services, deliverables, and...Contract workFor contractorsWork at office
$85k - $95k
...Job Description Job Description Summary The Quality Manager is responsible for overseeing and maintaining quality assurance and compliance... ...Duties and Responsibilities Oversee all aspects of contract quality assurance and quality control operations. Develop,...Contract workWork at officeLocal area- ...Project Based QC Manager Project Based QC Manager responsible... ...supervise, and implement project quality control activities in... ...manual in compliance with owner contract and company requirements.... ...equivalent combinations of technical training and experience. ~4+ years...Contract workFor contractorsFor subcontractorWork at office
$90k - $120k
...Job Description Job Description Quality Manager Job Title: Quality Manager Salary... ...citizenship is required due to federal contract requirements. ~ Ability to obtain and... ..., placement, promotion, compensation, training, transfer, leave, discipline, and termination...Full timeContract workTemporary workWork at officeLocal areaImmediate startFlexible hours- ...Summary LCI is seeking a dedicated Quality Manager to support a long-term contract with the US Patent and Trademark... ...supervision, mentorship, and training to staff to maintain internal and... ...electronic filing systems (EFS-Web/Patent Center) Ability to successfully obtain...Long term contractFull timeWork at office
$77.6k - $176k
...journey as a candidate with us. As a Training Manager, you know the complexities of supporting... ...ll work with key stakeholders to review contracts and project cost accounting. You’ll... ...program achieves its goals and meets our quality standards. At Booz Allen, we recognize...Full timeContract workPart timeWork at officeLocal areaRemote work- Company DescriptionProSidian is a Management and Operations Consulting Services firm that delivers... ...at DescriptionProSidian Seeks a Quality Assurance Manager | Independent Engineering... ...0] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Remote (within...Full timeContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
- Company DescriptionProSidian is a Management and Operations Consulting... ...DescriptionProSidian Seeks a Quality Assurance Manager |... ...| 0 Hrs. OT on a Exempt 1099 Contract: No Overtime Pay Contract Contingent... ...North Carolina Military Business Center (NCMBC) for the State of...Full timeContract workTemporary workFor contractorsH1bWork at officeFlexible hours
- ...1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.... ...support across various technical, program management, and administrative functions to assist... ...and unaccompanied children. The Senior Training and Technical Assistance Manager oversees...Full timeTemporary workWork at officeWorldwide
- ...Quality Control Manager / BPRP Manager Job Summary: The QCM/BPRP Manager ensures... ...objectives and standards identified in the contract are met. This includes legal... .../BPRM MANAGER assists management with training to enable others to achieve quality objectives...Contract workFor contractorsFor subcontractor
- ...Job Description Job Description Quality Control Manager (QCM) Pentagon Force Protection Agency... ...Pentagon Force Protection Agency (PFPA) Contract Security Officer Program throughout... ...contract area of responsibility Monitor training compliance and employee qualification...Full timeContract workWork at officeLocal area
$120k - $140k
...Title: Quality Control Manager - Project Management Track Department: Project Management... ...Control, and ensuring compliance with all contract quality requirements. Following successful... ...they are performed by appropriately trained, authorized, and certified personnel,...Contract workTemporary workFor contractorsFor subcontractorWork at office$75k - $175k
...As a Quality Control Manager, you will ensure the project is built within contract document specifications, owner requirements, and comply... ...closeout deliverable process-training, O&Ms Confer directly with... ...to communications (phone calls, emails, text messages) as required...Full timeContract workTemporary workFor contractorsWork at officeLocal area- ...(accepting applications) Quality Control Manager The Quality Control Manager is the main point... ...the project plans, specifications and contract. The Quality Control Manager facilitates... ..., leaves of absence, compensation and training. Please send your cover letter and...Contract workFor subcontractorWork at officeLocal area
- ...Differentiated by the quality of our people and our... ...Quality performance. Manages the project Quality program... ...Quality culture, training, compliance, risk mitigation... ...Quality procedures, contract requirements, design... ...projects, including data centers, Chip manufacturers,...Contract workWork experience placementFor subcontractorLocal area
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