Technical Solution Engineer TX / MI

About Us Contemporary Amperex Technology (USA), Inc. (CATU) is a U.S. subsidiary of Contemporary Amperex Technology Co., Limited (CATL), a global leader in the research, development and manufacturing of advanced electric vehicle and energy storage batteries. Established in Michigan in 2017, CATU has played a critical role in advancing electric mobility and energy resilience in the U.S. Our Vision To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees. Job Overview ESS Technical Solution Engineer is the combination of application engineer and sales engineer. A technical solution engineer should support and service the customer by demonstrating the product function, technical benefits and value to help customer meet their company and business goals and help company to win projects. Combining technical knowledge with strong communication and interpersonal skills, work closely with clients, understanding their specific needs, and then leverage their in-depth understanding of the company's products or services to provide tailored solutions that meet those needs effectively. Additionally, technical solution engineers should gather feedback from clients and bridge the gap between internal development team and customer requirements, helping to refine products and services based on customer needs and experiences. Key Responsibilities: Product Demonstration: Deep understanding of the products or services of products and company. Be able to explain complex technical concepts to clients in a clear and understandable manner and contribute to sales presentations, as well as demonstrating products benefits, value and completed applications Client Engagement: Interact directly with clients to understand their needs, challenges, and requirements as well as the competition information from the competitors. Engage in discussions to gather information, analyze the client's projects and requirements, and identify opportunities where company's solutions can add value to win the opportunities Solution Development: Once understand the client's needs, sales engineers work to develop solutions that align with the client's projects. This may involve collaborating with the technical team to design tailored solutions that address specific challenges. Provide clients with technical support as needed and relay information to our development teams for product development and update needs Proposal Creation: Create detailed proposals that outline the proposed solution and its benefits. These proposals need to address the technical aspects while also highlighting the business value for the client as well as prepare the documents according to customer requirements which may include specifications, user’s manual, disposal proposal, etc., Technical Support: Provide ongoing technical support to clients, answering questions, addressing concerns, and helping with any technical issues that arise Technical Agreement Negotiations: Involve in negotiations with clients, addressing any technical concerns, clarifying expectations, and ensuring that both parties are aligned on the proposed solution to form final technical agreement Risk Assessment and Problem Solving: Identify the possible issues ahead and provide preventative solutions for the risks. Resolve the technical issues during manufacturing, delivering and commissioning until successfully hand over to customer. Cooperate with internal development and project management team if needed Market Research: Stay informed about market trends, competitor offerings, and customer feedback. Generate ideas for product and service improvement and innovation based on market trends and customer inputs Preferred Qualifications: At least 3 years work experience in US ESS market Previous work experience as an AE or SE of ESS market is advantageous Previous experience in utility or ESS developer company is advantageous Knowledge of US ESS projects development requirements is advantageous Exceptional customer service and interpersonal skills Excellent market and competitor analysis abilities Excellent analytical and problem-solving abilities Superb collaboration and communication Superb logical and strategic thinking abilities Can work in Michigan or Texas (required) remotely. Compensation & Benefits Competitive salary commensurate with experience and qualifications. Comprehensive benefits package, including medical, dental, and vision coverage. 401(k) retirement plan with company match. Paid time off and company holidays. Professional development and growth opportunities. Equal Employment Opportunity CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic. Employment Disclaimer This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law. Export Control & Data Security Compliance This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee’s ability to comply with applicable laws and company policies related to data protection and controlled information access.