Human Resources Coordinator

Human Resources Assistant

Assist the Director Human Resources in the administrative functions required for effective management of the hotel. Greeting internal and external guests to the property, administer company benefits programs, conducting enrollments, answering questions and troubleshooting problems. Coordinates meeting set-ups and performs minute taking, transcribing and distribution of the following: Executive Committee, Staff Meeting, and Miscellaneous Meetings.

Essential Duties and Responsibilities

• Assists Human Resources Director and the General Manager in all aspects of the Executive Office.
• Coordinates meeting set-ups and performs minute taking, transcribing and distribution of the following: Executive Committee, Staff Meeting, and Miscellaneous Meetings.
• Performs special requests of the General Manager such as travel arrangements (flight and room).
• Performs telephone duties, which require answering telephones, messages, forwarding calls to appropriate person, assisting caller in resolving questions.
• Handles individual reservations for VIP clients. Ensure that all arrangements, including upgrades, special request and amenities are handled properly, coordinating with other departments through oral and written instruction.
• Assist associates whenever possible with requests and/or information. Attempt to answer associate questions and/or address associate concerns in a timely manner.
• Assist in the recruiting, screening and interviewing for all management and non-management hotel positions. Assist the Human Resources Director n directing and instructing the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and effective associates. Schedule interviews and process related paperwork.
• Create and update Human Resources bulletin boards and other posting locations as needed.
• Distribute paychecks as needed.
• Maintain accurate and updated department and associate files.
• Explain elements of various benefits to associates as required and assist with enrollment and claims processing.
• Assist with associate relations events and recognition, as needed, e.g. associate of the Month program, Associate Anniversary Awards program, etc.
• Process benefits enrollments and other functions electronically, as required.
• Monitor and update job requisitions as required. Communicate hotel job openings internally and externally, via bulletin board postings, telephone, letters, referral contacts, telephone Hot Line, etc. pursuant to Company policy.
• Respond to all interviewed applicants via telephone or letter within required period.
• Prepare correspondence and memos as needed.
• Maintain applicant flow log/data.
• Ensure all new hires and existing associates possess proper employment eligibility verifications.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Qualifications and Skills

• Hotel experience preferred.
• Must communicate well with guests.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy.
• Ability to access and accurately input information into a computer using Microsoft Office Suite software with or without reasonable accommodation.
• Typing proficiency at a minimum of 75 wpm with or without reasonable accommodation.
• Ability to follow written and/or verbal instructions.
• Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation.
• Ability to set-up and maintain filing systems.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.