Director of Emergency Department

Executive Director – Emergency Services & Nursing Operations

The Executive Director provides enterprise-level leadership for Emergency Services and Nursing Operations, ensuring safe, efficient, high-quality care across multiple clinical locations. This position drives service-line performance, workforce engagement, regulatory readiness, financial stewardship, patient satisfaction, and continuous improvement.

The leader partners with physicians, clinical teams, organizational leadership, and community stakeholders to strengthen access, coordination, and continuity of care. Using clinical evidence, performance metrics, and industry best practices, the Executive Director identifies opportunities to improve outcomes, streamline operations, and support long-term service-line development.

Key Leadership Areas

• Provide overall direction for emergency and nursing operations, including clinical, administrative, financial, and strategic activities.
• Establish operational priorities, performance goals, staffing strategies, budgets, and resource plans.
• Direct department leaders and develop leadership capabilities through coaching, performance feedback, accountability, and succession planning.
• Maintain consistent standards of care, policies, and workflows across multiple campuses while adapting to individual service needs.
• Monitor patient care quality, safety indicators, staffing effectiveness, patient flow, and operational performance.
• Build effective partnerships with medical staff and other service-line leaders to enhance care coordination and patient access.
• Ensure readiness for regulatory requirements, specialty programs, and applicable trauma, stroke, and nursing standards.
• Analyze operational and clinical data to identify trends, address gaps, and implement sustainable improvements.
• Support financial performance through effective resource utilization and understanding of reimbursement and payer requirements.
• Champion initiatives that improve patient experience, employee safety, engagement, innovation, and care delivery.
• Maintain preparedness for emergencies, disasters, and organizational incident command responsibilities.

Required Qualifications

Education

• Master’s degree in Nursing (MSN) or a related healthcare/business discipline – Required

Professional Experience

• Minimum 5 years of progressive management experience within a hospital, outpatient, or clinical environment – Required
• Proven ability to achieve measurable clinical and operational improvements.
• Strong capabilities in leadership, communication, team development, strategic planning, and program management.

Licensure & Certification

• Active Iowa RN license – Required
• Compact RN license accepted
• Relevant professional certification preferred.

How to Apply - email View email address on click.appcast.io or

call View phone number on click.appcast.io

Equal Employment Opportunity

NLB Services is an Equal Opportunity Employer. All qualified applicants will

receive consideration without regard to race, color, religion, sex (including

pregnancy, sexual orientation and gender identity), national origin, age,

disability, genetic information, protected veteran status, or any other

characteristic protected by applicable law.

Reasonable Accommodation

NLB Services provides reasonable accommodations during the recruitment process

as required by law. Applicants requiring an accommodation due to a disability,

pregnancy-related limitation, or sincerely held religious belief, practice or

observance may contact their recruiter or email View email address on click.appcast.io.

Benefits

Based on employment status and assignment, eligible employees may receive

benefits, such as Medical, Dental and Vision Insurance, Health Insurance,

Disability Insurance, etc. Eligibility and benefit terms vary by assignment.

Other Important Terms

- Applicants must be legally authorized to work in the United States.

- Any employment offer may be contingent upon job-related screening, employment

eligibility verification and other requirements permitted by applicable law.

- Following a conditional offer of employment, candidates may be required to

complete job-related background screening, which may include criminal history

checks and/or drug testing, as applicable and permitted by federal, state, and

local law.