Product Lead

Position Title : Product Lead
Location: Remote (In the U.S)

Other Considerations :U.S. Citizen or Permanent Resident (Required)

POSITION SUMMARY

Sprezzatura is seeking an experienced Product Lead to support the Department of Veterans Affairs (VA) Office of the Chief Technology Officer (OCTO) in advancing the VA Design System and VA Forms Library. This role will lead product strategy, backlog management, stakeholder engagement, and cross-functional coordination to ensure delivery of consistent, accessible, scalable, and user-centered digital experiences for Veterans and their families.

The Product Lead will serve as the bridge between VA stakeholders, design, engineering, accessibility, and operations teams to translate priorities into actionable delivery plans, drive modernization initiatives, and improve platform adoption and satisfaction across Veteran-facing digital services.

RESPONSIBILITIES

Product Planning & Delivery Support

• Support execution of VA-prioritized backlog items for the VA Design System and VA Forms Library.
• Facilitate backlog refinement, requirements clarification, and work item planning in coordination with VA stakeholders and delivery teams.
• Support planning and refinement activities that inform Agile delivery execution.
• Coordinate execution activities across cross-functional teams to supporttimelydelivery of approved work.
• Supportrequirementsdefinition, solution planning, and delivery coordination for product enhancements and modernization efforts.

Stakeholder Coordination & Governance Support

• Coordinate with VA Product Owners, OCTO stakeholders, Veteran-Facing Services teams, designers, engineers, accessibility specialists, and platform teams to support deliveryobjectives.
• Support prioritization discussions, backlog reviews, governance activities, and product planning sessions based on VA direction.
• Manage intake and coordination of experimental requests,componentenhancements, pattern improvements, and platform support needs.
• Support efforts to improve governance guidance, reduce recurring staging review issues, and improve design and implementation consistency.
• Communicatedeliveryprogress, risks, dependencies, blockers, and status updates to leadership and stakeholders.

User Experience, Accessibility & Platform Improvement

• Support initiatives that improve consistency, usability, accessibility, and scalability across VA digital platforms.
• Coordinate efforts to address prioritized user experience and accessibility issues.
• Support efforts toidentifyand close design gaps through stakeholder collaboration, research-informed planning, and solution refinement.
• Partner with cross-functional teams to improve adoption and reuse of design system components, patterns, templates, and design tokens.
• Support initiatives aimed at improving platform satisfaction, developer efficiency, and overall product usability.

Operational Sustainment & Forms Support

• Support operational sustainment and enhancement activities for Design System and Forms Library capabilities.
• Coordinateissuetriage, work prioritization, and execution planning for support and sustainment activities.
• Support onlineformsmodernization efforts, including alignment of digitized forms with authoritative source systems and evolving VA priorities.
• Coordinate knowledge transfer, documentation, continuity planning, and transition support activities as directed.
• Support change communication activities related to product updatesimpactingVFS teams, platform teams, and OCTO stakeholders.

Reporting & Continuous Improvement

• Support monthly health reporting, status reporting, and progress communications aligned to contractual deliverables.
• Analyze stakeholder feedback, satisfaction survey findings, operational trends, and delivery insights to inform improvement recommendations.
• Identifyopportunities to improve delivery efficiency, stakeholder experience, and product support processes.
• Support risk identification, dependency tracking,issueescalation, and mitigation planning.

QUALIFICATIONS

• Bachelor's Degree in Engineering, Information Systems, Computer Science, Product Management, Human-Centered Design, or related scientific/technical disciplinerequired.
• Degree substitution: 8 years ofadditionalrelevant experience may substitute for education.
• Minimum 8 years of relevant professional experience supporting digital product delivery, platform modernization, enterprise application support, or product/program coordination.
• Minimum 5 years supporting product planning, backlog management, stakeholder coordination, or Agile delivery execution.
• Experience working across cross-functional technical, design, accessibility, and business stakeholder teams.
• Experience supporting enterprise digital platforms, shared technology services, or large-scale application ecosystems.
• Experience supportingrequirementsgathering, backlog refinement, prioritization support, and delivery coordination.
• Strong written and verbal communication skills, including executive-level stakeholder communication.
• Demonstrated ability to manage competing priorities in a fast-paced delivery environment.
  Preferred Qualifications:
• Experience supporting VA or other federal civilian agencies
• Familiarity with VA.gov platform operations,DevSecOps, SRE practices, cloud environments, or digital services delivery
• Experience supporting organizational transitions, onboarding efforts, or knowledge transfer initiatives
• Experience coordinating across product, engineering, operations, and executive leadership teams in highly visible environments

WORKING CONDITIONS

Standard business hours are Monday through Friday. Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. Periodic travel may be required based on program needs and customer requirements.

PAY RANGE

The base salary range for this position is $120,000 to $145,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements. Geographic salary ranges are determined in accordance with the company's compensation practices and represent a good-faith estimate of the compensation for this position at the time of posting.

BENEFITS

Sprezzatura offers a comprehensive and flexible benefit package to include:

• Medical, Dental, and Vision
• HealthSaving Account(when enrolled ineligible plan) with Companycontribution
• Company paidLife, Accidental Death, Short-term & Long-term Disability
• VoluntaryAccident, HospitalIndemnity, & Critical Care Insurance
• Voluntary Medical & Dependent Care Flexible Spending Accounts
• AccruedPaid Time Off & Company Paid Holidays
• 401(k) Retirement Plan with Company match

WORK AUTHORIZATION

Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S.

Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve-delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity-turning ambitious ideas into real-world outcomes. No buzzwords. Just impact.

EEO STATEMENT

Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities.

This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.