Tropical Smoothie Cafe - Assistant Store Manager (FL272)

Tropical Smoothie Cafe - Assistant Store Manager (FL272) Starting Wage Range Full‑Time/Part‑Time Full‑Time and/or Part‑Time Location: 45 Durbin Pavilion Dr suite 108, St.Johns, FL 32259 Reports To: General Manager Department of Labor Classification: Hourly Non‑Exempt Work Week: Must be willing to work starting at 5am OR until midnight if necessary (depending on Café hours). Flexible Hours. Job Summary: This position provides operational support for General Managers for up to 30 – 40 cafes. Support includes new cafes, execution of all training programs, covering GM vacations, GM transitions, and covering a cafe without a GM. Duties/Responsibilities: Assist in inventory training, when necessary. Drive brand values and standards through all training and development activities. Assist with the coaching, training, and development of management and crew members. Assist with hiring & staffing needs while focusing on the critically under‑staffed cafes. Provide support for any new software rollouts and training. Ensure team member training programs are executed per TSC & DYNE standards. Interact with crew members, customers, and vendors using DYNE's core values. Deliver “Unparalleled Hospitality” to each customer that visits our cafe. Be knowledgeable and proficient in each position within the cafe. Successfully complete the Cafe Basics and Certified Trainer Program. Ensure each station is operating to Tropical Smoothie Cafe’s standards. Train and coach crew members during each shift to ensure brand standards are upheld. Use tools to accomplish goals, manage labor and control inventory using MyInventory. Perform any additional tasks necessary to run the cafe. Required Skills/Abilities: Excellent verbal and written communication skills. Excellent management and supervisory skills. Current valid driver’s license and proof of insurance. Strong working knowledge of Excel and Word, and ability to learn other computer software programs. Strong mathematical, analytical and problem‑solving skills. Ability to read, understand and follow instructions. Physical Requirements: Continuous standing and walking throughout the duration of each shift. Bending, lifting and carrying up to 30 pounds to perform duties like stocking, refilling ice or taking out trash. Constant face‑to‑face interactions with crew members and customers. Safely navigate in a fast‑paced cafe environment. Ability to multi‑task and remain positive in sometimes stressful working conditions. Frequent walking, standing, bending, stooping, overhead reaching, and stretching. Lifting no greater than 50 pounds. Working Conditions: Most shifts are between four and eight hours, but this may vary. Expect to have a schedule with varied shifts, including weekends and holidays. Lead Crew Members by demonstrating Tropical Smoothie Cafe's core values in all interactions. Comply with the Tropical Smoothie Cafe uniform and personal hygiene policies for each shift. Fun, fast‑paced, upbeat environment with no fryers. Education and Experience: High school diploma. Two or more years of restaurant experience, including progressive supervisory experience. DYNE Hospitality Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

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