Receptionist

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a full-time Receptionist to join our Adult Behavioral Health team in Carlisle, PA.

Schedule: 40 hours/week; Monday-Friday, 7:30 am-4:00 pm

Earn $17.09/hour

Position Details

The Receptionist plays a vital role in a behavioral health setting by serving as the first point of contact for clients, families, and visitors. This position supports clinical services through efficient front-office operations, accurate documentation, and coordination with clinical and administrative teams, while maintaining strict confidentiality and demonstrating professionalism, accountability, and compassion.

Key Responsibilities

• Prepare medication-management treatment plans for clinician review and physician approval.
• Process and fulfill medical records requests in accordance with organizational policies and confidentiality requirements.
• Answer incoming phone calls and appropriately address, route, or escalate client inquiries.
• Schedule and coordinate client appointments as needed.
• Communicate with clients through written correspondence as needed.
• Maintain and replenish office and clinical forms to ensure operational readiness.
• Accurately file and maintain client records in a timely manner.
• Retrieve, organize, and return client charts and documentation as needed.
• Provide administrative and operational support to clinical staff.
• Process referrals for outpatient services and assist with intake-related duties for Stevens Center programs.

Benefits

Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package -

About Merakey

Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

The ideal candidate will possess the following qualifications:

• High School diploma or GED required.
• Must have an active and valid driver's license.
• Ability to handle sensitive data.
• Ability to effectively meet competing priorities within expected time frames.
• Excellent skills with customer service, documentation, and record keeping.
• One year of experience working in an office setting preferred.
• Associates degree preferred.