Patient Registrar
Pacer Group
Patient Registrar (Part-Time, Days)
Location: Los Angeles, CA 90017 Assignment Duration: 13 Weeks
Shift & Schedule
- Part-Time: 25 hours per week
- Schedule: MondayFriday, 5:00 AM 10:00 AM (5x5-hour shifts)
- No weekends
- Note: Orientation week schedule may differ; flexibility is required
Position Summary
The Patient Registration Representative I facilitates patient access to care at PIH Health facilities by performing registration and pre-registration for both outpatient and inpatient services. This role ensures accurate data collection, verifies insurance coverage, and secures patient financial responsibility (copayments, coinsurance, deductibles) in a professional and patient-focused manner.
Key Responsibilities
- Register and pre-register patients for services
- Verify insurance eligibility and benefits
- Calculate and collect patient financial responsibility
- Maintain accurate patient records and documentation
- Communicate effectively with patients, physicians, insurance companies, and internal staff
- Ensure compliance with HIPAA regulations
- Deliver excellent customer service in a fast-paced environment
Required Skills
- Strong verbal and written communication skills
- Excellent attention to detail and accuracy
- Basic math proficiency
- Ability to multitask in a high-volume, fast-paced setting
- Strong computer skills (MS Word, Excel, and multi-system navigation)
- Typing speed of 45+ WPM
- Problem-solving and analytical abilities
- Strong customer service and phone skills
Preferred Qualifications
- 1+ year of experience in a medical office, hospital, or billing environment
- Knowledge of medical terminology
- Experience with insurance and billing processes
- Bilingual (Spanish or Mandarin) preferred
Education & Requirements
- High School Diploma, GED, or higher education (physical copy required upon request)
- Prior experience in a healthcare or high-volume customer service setting
- Valid Drivers License (for outpatient roles requiring travel)
- Ability to travel to off-site locations (if required)
Vacancy posted 2 days ago
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