Ticket Office Associate

Base Pay $16.00 - $16.00 / Hour Employee Type PT Non-Exempt Required Degree High school Manage Others No The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Ticket Office Associate. Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds expectations and that the customer service experience is positive and productive. Major Responsibilities Sell Tickets at the Ticket Office window and distribute Will Call Tickets. Disseminate information to Fox Theatre customers regarding event details via telephone, email, and in person. Ensure that internal and external guests' ticketing needs are being met and exceeded. Balance daily sales. Other duties as directed. Knowledge, Skills & Qualifications Must have a High School Diploma or equivalent Previous experience working in a ticketing environment is preferred Must have a working knowledge of computers and cash handling Should have experience working in an environment where customer service is a priority Must have demonstrated competencies in the areas of oral communication, customer service, and professionalism Essential Physical Requirements Must be able to remain stationary for long periods of time Must be able to communicate with guests in person and via telephone Must be able to traverse the Ticket Office Other Requirements Must be able to work variable shifts including days, nights, weekends, and holidays as needed Successful applicants must be able to pass a post-offer, pre-employment drug screening and background check. Fox Theatre, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Fox Theatre complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Fox Theatre expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. The Fox Theatre is located at 660 Peachtree Street NE, Atlanta, GA 30308. #J-18808-Ljbffr Kids for the Future