Center Director

Center Director – Woodcliff Lake Who We Are… Fortis Franchise Group is the #1 Mathnasium Franchisee in the United States . What began as one center in Central Florida has grown into a portfolio of 70+ locations across 7 states serving more than 8,000 students , with our largest presence in Florida and Texas. We have been recognized by Mathnasium for “Best Turnaround of a Resale” and “Top Multi-Unit Operator by AUV,” and we are excited for our next chapter of growth. At our core, Fortis Franchise Group is an entrepreneurial, mission-driven organization. Our team is passionate about serving our communities and changing lives through math . We foster a culture of accountability, empowerment, innovation, continuous development, and an uncompromising work ethic. What You Will Do… As the Center Director at Mathnasium of Woodcliff Lake , you will take ownership of the overall success of your learning center—leading your team, growing the business, and creating an exceptional experience for students and families. This is more than an administrative management position. Our Center Directors are business leaders who take accountability for their center's performance. You will oversee enrollment and retention, develop your team, build relationships throughout the local community, manage day-to-day operations, and drive your center toward its performance and growth goals. You’ll have the support, tools, training, and resources of the largest Mathnasium franchisee in the country while having the opportunity to lead your center with an entrepreneurial mindset . Our promote-from-within culture also creates opportunities for high-performing Center Directors to continue developing into multi-unit and senior leadership roles within Fortis Franchise Group. What You’ll Be Responsible For Sales & Enrollment Own and achieve monthly enrollment and revenue goals for the center Lead initial assessments, consultations, and enrollment conversations with prospective families Build trust with families by understanding their needs and recommending the appropriate Mathnasium program Confidently communicate the value of Mathnasium and navigate conversational objections Maintain consistent follow-up with prospective families and effectively manage the center's lead pipeline Monitor enrollment and conversion performance and take action when opportunities for improvement are identified Develop a sales-focused culture centered around helping families find the right solution for their students Student & Family Experience Create an exceptional experience for every student and family Develop strong, lasting relationships with parents and maintain proactive communication Lead student progress conversations and help families understand the impact of their child's Mathnasium program Identify and address concerns quickly, professionally, and with a solutions-focused approach Drive student retention by ensuring families continue to see value, progress, and connection Create an engaging center environment where students are excited to learn and families feel connected to the Mathnasium community Team Leadership & Development Recruit, interview, hire, onboard, and develop a high-performing instructional team Set clear expectations and hold team members accountable to Mathnasium and Fortis Franchise Group standards Coach and develop employees through regular feedback, observation, and training Create a positive, engaging, and performance-driven center culture Identify future leaders and create opportunities for team members to grow Ensure the center is appropriately staffed to support enrollment and instructional needs Lead by example and create a culture of accountability, teamwork, and continuous improvement Business & Center Operations Take full ownership and accountability for the performance of the Woodcliff Lake center Manage the day-to-day operations of the learning center Understand and monitor key performance indicators related to enrollment, retention, staffing, customer experience, and overall center performance Manage scheduling and staffing to maintain an effective and efficient learning environment Maintain high standards for center organization, appearance, and operational execution Identify challenges, develop solutions, and take initiative without waiting to be directed Manage competing priorities with accuracy, organization, and a sense of urgency Partner with District and Regional leadership to develop and execute plans for continued center growth Marketing & Community Engagement Develop and execute local marketing strategies to generate awareness, leads, and enrollments Build strong relationships with local schools, teachers, counselors, PTAs/PTOs, and community organizations Represent Mathnasium at school and community events throughout the Woodcliff Lake area Develop local partnerships and grassroots marketing opportunities Consistently work toward established marketing and lead-generation goals Position Mathnasium as a trusted educational resource within the local community What We’re Looking For Essential Talents & Skills 1–2+ years of experience in business management, consultative sales, education, hospitality, customer service, or a related leadership role Bachelor’s degree required Strong sales and business-development mindset with the confidence to own and achieve performance goals Advanced communication skills, including active listening, relationship building, assessing customer needs, recommending solutions, and overcoming conversational objections Strong leadership skills with the ability to coach, motivate, develop, and hold a team accountable Highly organized with the ability to manage multiple priorities and projects with accuracy and a sense of urgency Self-motivated and comfortable taking initiative, making decisions, and solving problems independently Strong empathy, professionalism, tact, and diplomacy when working with students, families, and employees Ability to balance a passion for education with the business responsibilities of operating a successful learning center Comfortable using data and performance metrics to identify opportunities and make decisions Entrepreneurial mindset with a desire to grow the center and continually improve results Working knowledge of Microsoft Office and Google applications Flexibility to work a schedule that may include afternoons, evenings, and weekends based on center needs What Success Looks Like A successful Center Director will: Own the business and take accountability for overall center performance Meet and exceed monthly enrollment and sales goals Achieve local marketing and lead-generation goals Build, develop, and retain a strong instructional team Deliver an exceptional student and family experience Drive student retention and long-term center growth Develop meaningful relationships within the local community Think entrepreneurially and look for opportunities rather than waiting for direction Use performance data to identify challenges and take actionLead with both accountability and empathy Create a positive, high-performing culture for students, families, and employees Consistently pursue results while staying focused on our mission of changing lives through math What We Offer… Competitive base salary Performance-based growth opportunities Great work/life balance Individual health insurance options 401(k) retirement plan Paid Time Off Paid Mathnasium tuition for your family Comprehensive onboarding and Center Director training Expanded leadership training and ongoing professional development Career advancement opportunities within a rapidly growing organization Opportunities for advancement and relocation throughout the United States At Fortis Franchise Group, our Center Directors are at the heart of our business. We are looking for leaders who want to build a team, grow a business, serve their community, and make a measurable difference in the lives of students and families. If you are energized by ownership, leadership, relationship building, and achieving results, we would love to meet you. Mathnasium is an Equal Opportunity Employer and a drug-free workplace. #J-18808-Ljbffr