Central Scheduler

Central Scheduler

Medical Associates is seeking a full-time Central Scheduler to support our multi-specialty Surgical teams. This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties, and are known for always providing above and beyond patient/customer service.

Primary schedule: Monday - Friday between 8:00am and 5:00pm, working 40 hours per week. Option for hybrid once trained!

Location: East Campus

Benefits Package includes:

• Single or Family Health Insurance with discounted premium rates for wellness program participation.
• 401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing
• Flexible Paid Time Off Program (24 days off/year)
• Medical and Dependent Care Flex Spending Accounts
• Life insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.

Essential Functions and Responsibilities:

• Schedule diagnostic testing and surgeries in an accurate and timely manner.
• Conduct pre-certification checks on all patients and forwarding appropriate forms for authorization to the Central Prior Authorization team.
• Communicate clearly with customers via telephone and in person and relay necessary messages to staff.
• Instructing the patient regarding the procedure and any preparation necessary.
• Follows up on all rescheduling patients that have no showed or cancelled their appointments.
• Complete all other assigned projects and duties.

Knowledge, Skills and Abilities:

Education: High school diploma or GED required. Experience: From three months to one year of similar or related experience. Previous reception or surgical scheduling experience is a plus!

Physical Aspects: Stooping, Bending body downward and forward by bending spine at the waist. Kneeling, Bending legs at knee to come to a rest on knee or knees. Crouching, Bending the body downward and forward by bending leg and spine. Reaching, Extending hand(s) and arm(s) in any direction. Standing, Particularly for sustained periods of time. Walking, Moving about on foot to accomplish tasks, particularly for long distances. Pushing, Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. Pulling, Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion. Lifting, Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles. Fingering, Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling. Grasping, Applying pressure to an object with the fingers and palm. Feeling, Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Talking, Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly. Hearing, Perceiving the nature of sound with or without correction. Ability to receive detailed information through oral communication and to make fine discriminations in sound, such as when making fine adjustments on machined parts. Vision - 20 / 40 or better in the best eye with or without correction Medium Work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or 10 pounds force constantly to move objects.

Medical Associates Clinic & Health Plans is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, marital status, parental status, disability, veteran status, or other distinguishing characteristics of diversity and inclusion, or any other protected status.