Shift Lead / Key Holder
Drybar Shops
Now Hiring: Shift Lead (Keyholder) at Drybar
Location: Domain Austin Position Type: Full-Time
Ready to take the lead and bring the blowout magic? If you're obsessed with amazing customer service, love lifting others up (literally and figuratively), and thrive in a fast-paced, fun-loving environment, we want you as our next Drybar Shift Lead!
Drybar is more than just beautiful blowouts. We're a movement that started in Brentwood, CA and has grown into 125+ shops across 30+ marketsand counting! Our motto says it all: No cuts. No color. Just blowouts. We focus on one thing and do it better than anyone else. If you're ready to be a part of a supportive, driven, and stylish team, you're in the right place.
What You'll Do as a Shift Lead:
- Be the go-to leader on shiftguiding the team and keeping the shop energy high from check-in to checkout
- Manage the daily flowassigning clients to Stylists, organizing breaks, and keeping everyone in sync
- Train new front desk team members (aka Bartenders) on all things Drybar, from our 10 Core Values to our systems and service standards
- Monitor and maintain inventory, place orders when needed, and keep the shop stocked and looking fabulous
- Help uphold company policies and safety regulations, and flag any concerns to Shop or District Managers
- Create a positive, solution-focused environment and model Drybar's commitment to excellence
- Support the front desk by providing Pipeline info and staying current on promotions and merch
- May assist with admin tasks and step into the Bartender or Stylist role as needed (if licensed & trained)
What We're Looking For:
- High school diploma or equivalent
- 1+ year of experience in a fast-paced retail, beauty, restaurant, or hospitality setting
- Proven leadership abilityyou've led a shift, trained teammates, or managed operations before
- A current cosmetology license is a plus (but not required)
- Passion for customer service and a people-first mindset
- Understanding of inventory and basic loss prevention practices
- Excellent time managementyou know how to prioritize and delegate like a boss
- A team player with stellar communication and problem-solving skills
- Motivated, upbeat, and reliableyou bring the good vibes every day
- Willing to undergo background checks as required by law
Perks of Being a Shift Lead:
- Fun, team-focused atmosphere
- Opportunities for growth (hello, future Shop Manager!)
- Employee discounts on products and services
- Ongoing training and development
- A place where your leadership truly matters
Sound like your kind of gig? Apply today and start leading with style at Drybar.
Drybar ShopsVacancy posted 9 hours ago
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