Barista/Crepe Maker/Cashier/Customer Service - Laza Dessert Cafe - New York

Barista/Crepe Maker/Cashier/Customer Service - Laza Dessert Cafe - New York

Join our dynamic team as a Cashier and Customer Service Associate, where your energy and enthusiasm will create a welcoming shopping experience for every customer. In this role, you will handle transactions accurately, assist customers with their needs, and promote our products through engaging demos and upselling techniques. Your friendly attitude and attention to detail will ensure smooth operations at the checkout counter while fostering lasting customer relationships. This position offers an exciting opportunity to develop retail skills in a fast-paced, grocery store environment dedicated to exceptional service.

Responsibilities

Operate the Point of Sale (POS) system efficiently to process sales, returns, and exchanges with accuracy and speed Provide excellent customer service by greeting shoppers warmly, answering questions, and resolving concerns promptly Conduct product demonstrations to showcase features and benefits, encouraging customer engagement and sales growth Assist with merchandising efforts by organizing displays, stocking shelves, and ensuring the store remains inviting and well-maintained Handle cash transactions confidently, including cash handling, giving correct change, and balancing registers at shift end Upsell complementary products or promotions to enhance the shopping experience and increase store revenue Maintain professional phone etiquette when assisting customers over the phone or via online inquiries Qualifications

Previous cashiering experience in a retail or grocery store setting is preferred but not required; training will be provided Strong communication skills with the ability to connect positively with diverse customers Bilingual abilities are a plus to better serve our multicultural customer base Basic math skills for handling cash transactions accurately and performing retail math calculations Experience with POS systems, merchandising, stocking, and product demos is advantageous Demonstrated ability to supervise or lead team members is a plus for those interested in growth opportunities Ability to maintain a friendly demeanor while managing busy periods and multitasking effectively Join us in creating memorable shopping experiences! We're committed to supporting your growth with comprehensive training and a vibrant team environment. Your enthusiasm and dedication will make a difference every day!

Pay: $17.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Work Location: In person