Front Desk Receptionist/ Customer Service Representative - Monopoly collision - New York
$17 - $30 per hourJob Today: #1 Hiring App
Front Desk Receptionist/Customer Service Representative
Monopoly Collision is looking for a friendly, professional, and reliable Receptionist/Customer Service Representative to join our team in the Bronx, New York. As the first point of contact for our customers, you will play a key role in delivering outstanding customer service and ensuring the smooth day-to-day operations of our collision repair shop.
Job Details Location: 2102 Webster Ave, Bronx, NY 10457
Job Type: Full-time Pay: $17.00$30.00 per hour (based on experience) Expected Hours: 40 hours per week Schedule Monday to Friday: 8:00 AM 6:00 PM Saturday: 8:00 AM 4:00 PM
About Monopoly Collision
Monopoly Collision is a trusted auto body and collision repair shop located in the Bronx, New York. We are committed to delivering high-quality repairs, exceptional customer service, and a seamless experience throughout the repair process. Our team works closely with customers and insurance companies to ensure vehicles are restored safely and efficiently. We take pride in our craftsmanship, professionalism, and dedication to customer satisfaction while fostering a positive and collaborative work environment.
Responsibilities
- Greet customers in person and provide exceptional customer service.
- Answer incoming phone calls and direct them appropriately.
- Schedule customer appointments and manage calendars.
- Assist customers with insurance claims and related paperwork.
- Provide customers with updates on the status of their vehicle repairs.
- Maintain accurate customer records and perform data entry.
- Coordinate with technicians, insurance adjusters, and management.
- Perform general receptionist and administrative duties.
Requirements
- Bilingual in English and Spanish (required).
- Valid driver's license (required).
- Excellent communication and customer service skills.
- Basic computer and data entry skills.
- Ability to multitask in a fast-paced environment.
- Strong organizational and time management skills.
- Previous experience in customer service, the automotive industry, or collision repair is preferred but not required.
Benefits
- Competitive pay
- Paid training
- Opportunities for career growth and professional development
- Friendly and supportive work environment
Vacancy posted 17 hours ago
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