Supervisor, Central Communications - Night Shift

As a Supervisor, Central Communications, you will play a critical leadership role within a fastIn this role, you will lead frontline communications professionals, make real-time operational decisions, manage escalations, and serve as the shift-level authority during critical events. You will partner closely with Workforce Management, Quality Assurance, and operational leadership to maintain service continuity, uphold quality and compliance standards, and drive continuous improvement across Hospital Communications and the After-Hours Answering Service.Education:Key Responsibilitiescritical operations with a strong sense of purposeHigh trust, high visibility role with direct operational impactOpportunities to grow leadership skills in a complex healthcare environmentIdeal Candidate ProfileThis role is ideal for an experienced supervisor or team leader who thrives in real-time operational environments, enjoys leading teams through complex situations, and is motivated by work that makes a direct impact on patient care and safety.ExperienceFive (5) years of experience in emergency or nonemergency communications, call center operations, or a high-volume, 24/7 operational environment, including at least three (3) years in a supervisory, lead, or team leadership role #J-18808-Ljbffr