Bartender/Server

Position: Bartender-Server 4:30pm-11:00pm Reports To: Food and Beverage Manager Position Summary The Bartender is responsible for crafting exceptional beverages and providing excellent service to guests, ensuring that each interaction reflects Ivy Hospitality’s commitment to quality and hospitality. This role requires a strong knowledge of drink preparation, a commitment to maintaining health and safety standards, and the ability to create a welcoming atmosphere in line with the company’s high standards. Pay Range $11.00-$15.00 per hour plus tips based on experience and qualifications Essential Functions Expertly prepare and serve beverages for guests and servers in a timely, efficient, and friendly manner. Follow precise recipes using established measuring systems for consistent drink quality. Ensure compliance with all applicable federal, state, and local laws regarding the service of alcohol, particularly with respect to minors and intoxicated patrons. Act as the cashier for servers when necessary, and handle transactions with accuracy and integrity. Prepare garnishes, set up the bar, and maintain cleanliness and organization of the bar area. Restock bar supplies and anticipate replenishment needs. Perform opening and closing inventories of spirits, and secure all alcohol and financial transactions at the end of each shift. Handle special requests and guest complaints promptly and professionally, ensuring guest satisfaction. Accurately take and process dining room and room service orders, presenting checks to guests promptly. Properly handle and secure keys, and document maintenance issues. Ensure compliance with Health Department regulations and all safety protocols. Accurately document all transactions and balance shift reports at the end of each shift. Communicate openly and effectively with other departments to ensure seamless service delivery. Adhere to all company work rules, procedures, and policies, including those outlined in the associate handbook. Ensure all guest interactions are conducted in a courteous and professional manner, aligning with company standards. Participate in daily hotel operations meetings and contribute to the overall hotel strategy. Perform additional duties as assigned by the General Manager, supporting the overall success of hotel operations. Qualifications Education: High school diploma or equivalent education preferred Experience: Minimum of one year of bar service experience required. Strong knowledge of drink preparation and health standards. Excellent communication skills, both verbal and written. Ability to operate bar-related equipment, including coffee makers and cash terminals. Ability to work in varying temperatures and environments, from freezers to kitchens. Capacity to stand and move for extended periods, lift up to 75 lbs, and maneuver in confined spaces. Flexibility to work varying schedules based on hotel business needs, including attending all required training sessions and meetings. Benefits Health & Wellness Medical Dental Vision Flexible Spending Account (FSA) Health Savings Account (HSA) Financial Security & Peace of Mind Basic Life Insurance & AD&D Voluntary Life Insurance Voluntary Short-Term Disability Voluntary Long-Term Disability Critical Illness, Hospital Indemnity & Accident Plans Pet Insurance Eligible for 401(k) participation after 90 days of full-time employment. Time to Recharge Paid Time Off (PTO), available as it’s accrued Ivy Hospitality is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Ivy Hospitality participates in E-Verify. In accordance with company policy, Ivy Hospitality does not hire minors; all applicants must be 18 years or older. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. #J-18808-Ljbffr