Senior Market Intelligence & Business Analytics Manager

Role Description

The Senior Market Intelligence and Business Analytics Manager is responsible for establishing and leading a strategic intelligence and business analytics capability that supports enterprise decision-making across ISACA. This role integrates external market, competitive, regulatory, and customer intelligence with internal business performance analysis to identify opportunities, evaluate trends, and inform strategic planning and investment decisions.

The position partners closely with senior leadership and cross-functional stakeholders to provide analysis, insights, and recommendations related to growth opportunities, portfolio priorities, business performance, and strategic initiatives. Responsibilities include:

• Developing and monitoring relevant external and internal indicators.
• Designing key performance measurement approaches.
• Producing forecasts, models, dashboards, and executive-level materials to support planning and decision-making.
• Leveraging modern AI tools and methodologies to enhance analysis and insights.

Responsibilities

• Market Intelligence Development:
  • Build and continuously evolve the market intelligence capability to support cross-functional teams and leadership.
  • Actively monitor competitive landscape, regulatory changes, and industry shifts relevant to ISACA's business.
  • Develop and maintain comprehensive intelligence products such as opportunity sizing analyses and trend assessments.
  • Design and deploy interactive dashboards and reporting platforms for real-time access to market data.
  • Drive market- and intelligence-based analyses and recommendations that support enterprise strategy.
  • Leverage AI-first methodologies and modern tools to accelerate intelligence gathering and analysis.
• Business Performance & Decision Support:
  • Synthesize internal business performance data with external market intelligence to identify trends and risks.
  • Provide continuous support to the Board and Executive Team regarding market dynamics.
  • Translate complex market data into actionable recommendations for senior leadership.
• Strategic Planning Support:
  • Drive the integration of market intelligence into ISACA's strategic planning process.
  • Partner cross-functionally to improve how intelligence is analyzed and presented to leadership.
  • Establish best practices and governance for ongoing intelligence operations.
• Forecasting, Modeling & Business Intelligence:
  • Develop financial models and forecasting models that support strategic planning.
  • Design and implement KPI frameworks and reporting approaches for visibility into business performance.
  • Analyze and synthesize multiple data sources to generate actionable insights.

Qualifications

• Bachelor’s degree in business, economics, finance, statistics, data analytics, or equivalent combination of education and experience.
• 8+ years of progressive experience in strategic/competitive intelligence, strategy, business intelligence/analytics, or similar roles.
• Hands-on experience with BI/dashboarding and data visualization (e.g., Power BI, Tableau).
• Demonstrated ability to build Excel-based financial models.
• Experience structuring ambiguous problems and delivering decision-ready insights.
• Proven track record communicating with senior leaders via executive-ready presentations.

Requirements

• Advanced degree (e.g., MBA, MS in Analytics/Data Science, Economics, Finance, or related).
• 10+ years of progressive experience in strategic/competitive intelligence or similar roles.
• 5+ years of management and/or project leadership experience.
• Experience in membership organizations or information-rich environments.
• Working knowledge of SQL and/or analytics languages/tools (e.g., Python, R).
• Domain familiarity with cybersecurity, digital trust, IT governance, risk, or audit markets.
• Strong understanding of AI and its potential roles in solving business problems.

Benefits

• ISACA Career Opportunities and Benefits.