Director, Digital Strategy & Operations

Digital Strategy & Operations

Equinix is the world's digital infrastructure company, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes youbecause when you feel valued, you're empowered to do your best work.

Job Summary

Accountable for turning DIO's strategy into an executable operating system. Owns the strategy-to-execution chaintranslating objectives into operational plans, engineered processes, measurable outcomes, and year-round visibility. Builds the governance, cadence, and cross-functional orchestration so execution is disciplined, predictable, and fast. Partners closely with Finance, Procurement, and D&A to drive value and ensure DS&O work shows up in budget, SG&A, and OPM performance.

Responsibilities

Stewarding and Operationalizing DIO's Strategy

• Own the annual strategy cycle for the function and convert direction into clear operational goals, KPIs, prioritized bodies of work, and success measures
• Cascade goals across organizational layers; ensure line-of-sight and consistent interpretation in plans and commitments
• Define what is tracked, how it's surfaced, and the review rhythm; partner with D&A to specify dashboards (DS&O sets requirements; D&A builds)
• Maintain a single, integrated view of progress, risks, dependencies, and trade-offs for the DCOO and LT

Engineering End-to-End Processes

• Lead E2E process design for foundational DS&O workflows (intake, prioritization, requirements, governance, closed-loop measurement)
• Set standards, requirements, and cross-team interfaces so teams "push buttons," not rebuild the wheel
• Orchestrate rollout and change management so processes take hold; define KPIs/ROI and the refine-improve cycle

Driving Operationalization of Run of the Business Programs

• Turn ambiguous, high-stakes efforts into executable programs with clear scope, ownership, sequencing, governance, and measurable outcomes
• Run the operating cadence for these initiativessurface risks early, resolve conflicts, maintain momentum across the year
• Ensure initiatives "activate" inside DIOexpectations, decision paths, and accountabilities understood and adopted

Track Budget, SG&A, and OPM Performance

• Operate the portfolio of cross-functional work that moves SG&A and OPM; track budget "like a hawk," identify levers, and drive escalations to unblock value
• Partner with Finance, OPM teams, Procurement, and DIO leaders to specify scope, ownership, KPIs, and timelines for each cost/efficiency program

Qualifications

Given the scale and complexity of Equinix's digital infrastructure business, the Digital Strategy & Operations should possess a strong understanding of:

• 10+ years across strategy/operations/consulting with demonstrated ownership of strategy translation, portfolio governance, and cross-functional execution in tech or digital infrastructure contexts
• Depth in operating model and process engineering, goal/OKR systems, and closed-loop performance management; fluency in enterprise systems (ERP/CRM/BI) and AI-enabled workflows
• Proven leadership of multi-team programs and financial performance levers (budget/SG&A/OPM); credible partner to senior finance and product/engineering leaders. (Calibrated down one level from the DS&O leader/VP profile while retaining domain breadth required to lead DS&O's charter.)

Skills & Attributes:

• Strategic operator with systems thinking; turns direction into disciplined operating mechanisms
• Analytical problem solving (uses data; does not build dashboards) and crisp decision framing
• Governance and cadence builder; sets standards others adopt
• Executive communication and influence across strong, senior stakeholders
• Change leader who lands new ways of working at scale

Targeted Pay Range

United States - Dallas Infomart Office DAI: 177,000 - 265,000 USD / Annual

Canada - Toronto Office TRO: 166,000 - 248,000 CAD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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