Office Assistant

Merry Maids Team MemberProvides general facilities administration support which may include data entry, system updates, and weekly payroll submission. Confirms customer appointments. Creates and updates schedules with new customer information and provide team members with daily appointments/routes. May assist with new hire paperwork, orientation, and training.Responsibilities:Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.Creates and updates schedules with new customer information and provide team members with daily appointments/routes.Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing.Assists with new hire paperwork, orientation, and training.Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.Answers phones and directs calls to appropriate party.Confirms customer appointments.Prepares laundry for the following day.May occasionally function as a team member or solo cleaner as needed.Education and Experience Requirements:High school diploma/general education degree (GED) plus 2 years of customer service requiredKnowledge, Skills and Abilities:Personal time management and organizational skillsVerbal and written communication skillsDependable and adaptable to operate within a fast-paced work environmentAbility to drive to customer homes as neededAbility to differentiate between variously colored cleaning products by identifying the color or product nameAbility to define specific uses of cleaning productsAbility to read and understand cleaning instructions indicated on customized service reportsMicrosoft© Office applications (Word, Outlook, PowerPoint, Excel)Disclaimer:The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.