Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2010 and is a close-knit team of five. My path in the industry has come full circle - I first opened an agency in 2003, spent time in leadership for four years, and then returned to agency ownership with a strong foundation of experience.

I’m a graduate of the University of Texas and am married to another State Farm agent. We have five children, and as a family we enjoy fishing, hunting, and traveling whenever we have the chance.

For our team, we offer a strong focus on work-life balance along with ongoing training and development to help you grow in your role and build a long-term career.

Our office culture is supportive and flexible. We’re looking for someone who is self-motivated, works well with others, and is also comfortable working independently when needed. If you’re driven and enjoy a mix of teamwork and autonomy, this could be a great fit for you.

ROLE DESCRIPTION:
Darren Boone - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.