Job File Coordinator

SERVPRO of Albany/ Americus/ Bay County/ North Pensacola Job File Coordinator Do you love helping people through difficult situations? If you are self‑motivated, have superb interpersonal skills and thrive in a fast‑paced, multi‑tasking environment, we want you to join our franchise as a new Job File Coordinator. You’ll make a difference each day helping to restore homes and businesses after fire and water damage. Benefits Dental insurance Health insurance Opportunity for advancement Training & development Primary Responsibilities Monitor job file status Monitor job file audit status Maintain job file WIPs Monitor and ensure client requirements are followed Review and validate initial field documentation Create preliminary estimate Daily job file coordination Perform job file backup Maintain internal and external communications Prepare job file reports Complete and review job file documentation for final upload and audit process Complete job file audit process Perform job close‑out Assist other departments as needed Position Requirements 2+ years of administrative or office‑related experience Experience with writing estimates, job file processes, and quality assurance is a plus Experience in a service industry environment is a plus Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Polite, confident, and excellent customer service skills, including listening and questioning skills Ability to remain calm and professional during tense or stressful situationsExcellent organizational skills and strong attention to detail Very self‑motivated and goal‑oriented Ability to multi‑task Capability to work in a fast‑paced, team‑oriented office environment Proficiency in Microsoft Office (Outlook, Word, Excel) Ability to learn new software, including Xactimate and proprietary software Minimum of HSD/GED preferred Ability to successfully complete a background check subject to applicable law Hours 40 hours per week, flexible to work overtime when required Normal hours 7:30 a.m. – 4:30 p.m. Pay Rate Competitive pay based on experience. Compensation: $16.00 – $18.00 per hour. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr