Sales Associate, Part Time, Victor - Pottery Barn

About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in‑depth product knowledge in a fast‑paced, specialty retail environment. Responsibilities Provide sincere, friendly and energetic customer service by exemplifying world‑class service standards Achieve established sales and contest goals, maintain knowledge of current sales and promotions Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders Utilize effective selling techniques to build multiple sales and increase productivity Demonstrate comprehensive product knowledge, including features and benefits Efficiently and accurately perform register transactions (sales, returns, and exchanges) Assist in implementation and maintenance of visual merchandise presentation, signage and lighting Uphold store maintenance and cleanliness standards, straighten, clean and help maintain stockroom as needed Process, ticket, and restock merchandise as needed Perform other duties as assigned by management Comply with all company policies and procedures Physical Requirements Ability to be mobile on the sales floor for extended periods of time Ability to operate POS system Ability to lift and mobilize medium to large items (up to 75 lbs.) while using appropriate equipment and safety techniques 1–2 years of customer service and retail sales experience (specialty retail preferred) High school diploma or equivalent preferred Full‑time associates are expected to have open availability to meet the needs of the business Part‑time flex associates must be available to work a minimum of two regular weekend shifts and two weekday shifts; for schedules of 20+ hours/week greater availability may be required Benefits Competitive compensation: $16.00–$17.00 per hour, based on education, experience and location. A generous discount on all Williams‑Sonoma, Inc. brands 401(k) plan and other investment opportunities A wellness program supporting physical, financial and emotional health Paid vacations and holidays (full‑time) Health, dental and vision insurance, including same‑sex domestic partner benefits (full‑time) Legal Information Williams‑Sonoma, Inc. will not sponsor immigration for this position. This role is not eligible for relocation assistance. Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other applicable laws. #J-18808-Ljbffr