Retail Sales Associate

Job Overview Store Associate - ROCH-VICTOR, NY. Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. 完成卡車卸貨和整店商品擺放工作，包括維護店面復原標準以提供品牌承諾。 Responsibilities Help customers shop, locate products, and provide solutions. Provide a fast and friendly checkout experience; execute cash handling to standards. Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments. Educate customers on the Voice of Customer (VOC) survey. Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in the truck unload, stocking, and planogram (POGs) processes. Complete merchandise recovery and maintenance including the merchandise return/go-back process and general store recovery to ensure a well‑merchandised and in‑stock store. Perform Store In‑Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs. Adhere to Standard Operating Procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements; execute company policies and standards. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other team members. Cross‑trained in Custom Framing selling and production. Other duties as assigned. Preferred Knowledge, Skills & Abilities Retail and/or customer service experience. Physical Requirements Ability to remain standing for long periods of time. Ability to move throughout the store. Regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Pay Range Base pay: $16.00 - $18.80 per hour. EEO Statement Michaels is an Equal Opportunity Employer. We are here for all team members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. Accordingly, Michaels will assure that people with disabilities are provided reasonable accommodations. If a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). #J-18808-Ljbffr