Treasury Management Specialist

AtServisFirst,OurNameisOurMission.

DUTIES AND RESPONSIBILITIES

The Treasury Management Specialist isresponsiblefor providing support and assistance to clients and personnel for all Electronic Banking Products and Treasury Management Services(e.g., Retail and Commercial online banking,ACH, Wires, Check Positive Pay, Sweeps, Lockbox, Remote Deposit and Mobile Deposit) as well as assistingwithTreasuryManagementimplementations. This position is also responsible for performing routine daily tasks and participating in special departmental projects. Theincumbentwill: Provide support for incoming and external calls related to all electronic banking products and services including but not limited to bank deposit, ACH deposit, wires, Internet banking and E-statements; acceptscommunicationsthroughallelectronicmedia(i.e.emailandonline banking systems) Schedule and provideinstallationandtrainingwithclientsforallTreasuryManagementproductsviatelephone Ensureallnewandexistingaccountsareproperlychargedorhavetheappropriateexceptionapprovalsifapplicable ImplementallTreasuryManagementproductsandservicesincludingACHOrigination,ACHandCheckPositivePay, Remote Deposit Now and Mobile Deposit, Online Wires, eStatements, Lockbox, Retail Online Banking and Sweeps CommunicatewithotherbankingdepartmentsonpendingitemsandissueswithTreasuryManagement clients AssistwithtrainingemployeesonallTreasuryManagementproducts and services AssistTreasuryManagementsalesstaffwithcompleximplementationrequests and client reviews Prepare and distribute online banking and remote deposit user letters AssistwithACH,wireandmobiledeposittemporarylimitincreases Assistpersonnel andclientsasrequiredwithanyquestionsorissuesrelatedtoTreasuryManagement products and services ProcessLockboxforeignandcashtransactions Identify andescalateproductoutagesthroughproperchannels AssistwithmaintainingimplementationproceduresandTreasuryManagementproductguides Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies Note:Reasonableaccommodationmaybemadetoenableotherwisequalifiedassociates/applicantswithdisabilitiesto perform the essential functions of the job. Note:Additional duties and responsibilities may be assigned.

MINIMUM QUALIFICATIONS

High school diploma or equivalent; Bachelor’s degree preferred Five (5) years related experience Knowledge of and experience working with electronic banking products and general bank operations Knowledge of basic accounting Working knowledge of Microsoft Outlook, Word, Excel and PowerPoint Experience interacting with clients and responding to service requests Excellent customer service skills Effective organizational and time management skills Ability to accurately type using a keyboard Effective oral, written and interpersonal communication skills Basic knowledge of related federal and state banking regulations

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

Thephysicalrequirementsandenvironmentalconditionsofthispositionconsistprimarilyof: Sustained standing and sitting Frequent use of PC, including typing or sustained attention to monitor Occasional presentations requiring public speaking to small groups Occasional lifting of basic office files or equipment up to 20 lbs Normal office environment with comfortable internal temperatures and low level noise

EOE/AA

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