Service Manager

Position The Boucher Group requires an experienced Automotive Service Manager to lead one of the largest and most successful Service Departments in southeastern Wisconsin. This is a rare and exceptional opportunity for a driven leader with a strong commitment to customer satisfaction and operational excellence. Key Responsibilities Oversee daily operations of a high-volume service department Ensure top-tier customer service and high CSI scores Manage technician productivity, workflow, and lane operations Utilize CDK software (required); experience with any OEM is welcome Lead, coach, and motivate a team of service professionals Qualifications Proven experience in automotive service management or director-level roles CDK experience is mandatory Strong customer service and team leadership skills Must be at least 18 years old Valid driver’s license with a clean driving record (past 3 years) Drug testing required Benefits We offer a competitive benefits package including a strong base salary/commission, health insurance, dental, vision, cafeteria plan, and paid vacation days. Several spiffs and incredible rewards/benefits for our top performers. Workplace The Boucher Group has been a mainstay in the Milwaukee Journal Sentinel's Top 100 Work Places for the past 11 years. We have earned an A+ rating from the Better Business Bureau. Family-owned and operated Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business. Community Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to: Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more. Contact Pat Myers Vice President, Boucher Group Inc. View email address on click.appcast.io #J-18808-Ljbffr