Volunteer Engagement Coordinator

Volunteer Engagement Coordinator

Atlanta, GA | Development | Full-Time

Connect people to purpose through meaningful service.

Jewish Family & Career Services of Atlanta (JF&CS) is seeking an organized, relationship-driven Volunteer Engagement Coordinator to support the day-to-day operations of the agency's volunteer engagement program. This role helps recruit, welcome, support, and retain volunteers while ensuring volunteer experiences are clear, meaningful, and aligned with agency needs.

With a 125-year history of supporting individuals and families of all faiths, JF&CS is a trusted community resource. The Volunteer Engagement Coordinator plays an important role in helping community members connect to JF&CS through service, events, programs, and ongoing engagement.

The north star for this role is simple: make it easy and rewarding for volunteers to contribute their time, talents, and energy in ways that strengthen JF&CS programs and deepen community impact.

The role at a glance:

• Reports to the Manager, Volunteer and Community Engagement
• Supports agency-wide volunteer recruitment, onboarding, screening, and engagement
• Partners with program staff to match volunteers with meaningful opportunities
• Maintains volunteer records, communications, data, and administrative systems
• Provides logistical support for volunteer activities, events, appreciation efforts, and special projects
• Hybrid schedule with at least three days per week in the office and occasional evening or weekend commitments

This is a highly collaborative role for someone who enjoys both people-centered work and behind-the-scenes coordination. Some days you'll be communicating with volunteers, supporting an event, or helping a program team fill a need. Other days you'll be updating records, preparing materials, tracking engagement data, or improving systems that help volunteers and staff succeed.

What you'll be responsible for:

Volunteer coordination & engagement:

• Help administer the agency's volunteer program in alignment with Volunteer team and agency priorities
• Recruit, onboard, and screen new volunteers in accordance with program requirements and agency standards
• Work with the Manager, Volunteer and Community Engagement and program managers to match volunteers with opportunities that fit their skills, interests, and availability
• Assess program needs and support timely outreach to fulfill staff volunteer requests
• Build positive relationships with volunteers that support engagement, appreciation, and long-term commitment
• Support ongoing staff and volunteer training, reminders, and use of the volunteer database

Systems, communications & reporting:

• Maintain accurate volunteer records and help identify ways to make volunteer systems more efficient
• Use volunteer engagement data to support reporting, follow-up, and program planning
• Collect and track monthly volunteer engagement data for reporting purposes
• Create and update volunteer communications, registration forms, and outreach materials using tools such as Mailchimp, JotForm, and Canva in collaboration with Marketing
• Attend and take minutes for Volunteer Engagement or committee meetings as needed
• Assist with the Volunteer Engagement team's monthly expense reports by organizing and uploading receipts in a timely manner

Events & special projects:

• Provide programmatic and logistical support for volunteer activities and events, including family, young professional, Kay Family Leadership Series, holiday financial assistance, and other volunteer initiatives
• Support agency events by coordinating needed volunteers and providing logistical assistance
• Help plan and implement volunteer engagement events and initiatives such as Family Volunteer Days, Hunger Walk, Mitzvah Day, Recognition Days, and Volunteer Appreciation Month activities
• Attend volunteer and agency events as required, including occasional evenings and weekends
• Assist with the annual Holiday Gift Program for families
• Oversee annual MVR checks and support additional projects as assigned

Requirements:

You are:

• Relationship-oriented and energized by helping people connect to meaningful service
• Organized, detail-focused, and able to manage multiple priorities at once
• A strong communicator who is responsive, professional, and welcoming
• A collaborative teammate who can work effectively with volunteers, staff, and community partners
• Comfortable handling confidential information with discretion
• A self-starter with a strong work ethic and commitment to continuous learning

You have:

• Strong interpersonal, customer service, verbal, and written communication skills
• Ability to prioritize and manage multiple projects, deadlines, and stakeholder needs
• Strong organizational skills and meticulous attention to detail
• Proficiency in Microsoft Office Suite and willingness to learn volunteer database systems
• Ability to work in an office environment and directly with volunteers in the broader Atlanta community
• Ability to occasionally lift or move up to 30 pounds and stand for extended periods during presentations, meetings, or volunteer days

You bring:

• Bachelor's degree or equivalent experience
• 2+ years of experience in a nonprofit environment, preferably involving volunteers, fundraising, events, community engagement, or related work
• Flexibility to work some evenings and weekends as needed

Why JF&CS?

At JF&CS, volunteer engagement is more than coordination; it is connection, belonging, and impact. You'll help create welcoming and well-organized experiences that allow volunteers to support individuals, families, and programs across the Atlanta community.

What we offer:

• Up to 20 days of paid time off (PTO) annually, prorated in the first year
• Paid holidays
• Comprehensive Health, Vision, and Dental insurance
• 401(k) with employer matching
• Paid parental leave

Candidates selected for employment must successfully complete a pre-employment background screening and drug screening. Employment is contingent upon satisfactory results for both. In addition, tuberculosis (TB) testing and fingerprinting may be required, as applicable.

Equal opportunity employer statement: JF&CS is an equal opportunity employer, committed to providing a workplace free from harassment and discrimination. We embrace our employees' unique qualities, which fuel interest, innovation, and business success. As an EEO employer, JF&CS will engage in interactive dialogue regarding any accommodation requested based on medical or religious considerations.