Call Center Representative- #

Patient Access SpecialistThe Patient Access Specialist oversees the patient's financial journey from start to finish, including benefits investigation, prior authorization support, and enrollment in financial assistance programs.ResponsibilitiesThis role manages inbound and outbound communication with patients, prescriber offices, and third-party providers to clarify medical and pharmacy coverage, benefits, and related inquiries, ensuring all interactions are handled efficiently and courteously.Key ResponsibilitiesResolving complex insurance rejections that require follow-up with patients, providers, and payors; managing the full authorization process—prior authorizations, appeals, and medical tier exceptions—by initiating, reviewing, submitting, tracking, and following up on requests.The specialist coordinates enrollment in manufacturer-sponsored assistance programs and other financial support resources, serving as a liaison between patients, healthcare providers, insurance companies, and program sponsors to ensure accurate documentation and timely processing.ExperienceThis role is entry-level.SkillsetsInbound and outbound communicationEducationHigh School Diploma.About US Tech SolutionsUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.AI StatementBy applying, you acknowledge that AI-assisted tools may be used during hiring. IND01 ???????#ZR US Tech Solutions