FM249/Louetta - Customer Service Assistant

Customer Service Assistant

As a Customer Service Assistant, you'll package groceries and help customers transport their purchases from the Store to their vehicles. Key responsibilities include assisting in unloading merchandise from baskets, packaging groceries, and assisting customers in transporting and unloading groceries to their vehicles. You will also assist customers in locating merchandise, gather baskets, and pick up trash inside and outside the Store. Additionally, you will maintain and stock bag areas, return products to proper locations, stock and stage bags, and stock check stand supplies. You will distribute Buddy bucks to registers, replace anti-fatigue mats, do carts and parts basket relocation, and power-wash basket relocation for department setup. You will also perform red basket fill up/retrieval and clean, mop, dust, sweep, and vacuum check stand area, Return Center, and CCO area to maintain Store cleanliness and safety.

Qualifications and key requirements include the ability to work in a fast-paced environment, work with customers and stay attentive to their needs, and maintain a high level of productivity and efficiency standards. Completion of Company Orientation and Basics of Safety training is required upon hire. The role involves functioning in a fast-paced retail environment, working with customers, and performing detailed and precise tasks. You will frequently stand, walk, reach at various levels, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, and pinch. You may occasionally be exposed to cold, hot, loud noises, ambient temperatures, and wet conditions. You must demonstrate the ability to lift 55 lbs and manage more than 55 lbs (up to 100 lbs). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.