Warehouse Supervisor II

Warehouse Lead Supervisor

The Gloucester Marine Terminal is operated by Gloucester Terminals LLC and offers stevedoring and break bulk services. The terminal, located in the Port of Philadelphia has direct access to highways as well as three rail lines that transit across the United States and Canada, providing unrivaled turnaround times for our partners.

The Warehouse Lead Supervisor is responsible for the oversight of both the laborers and supervisors, as well as the management of all front-line warehouse operations. Responsibilities include training employees; planning, assigning, and directing work; appraising and reporting performance; and ensuring adherence to company standards and regulations. This position reports directly to the Warehouse Manager.

Primary Responsibilities

• Manage order picking, checking, packing, and shipping to meet daily productivity goals
• Expedite workflow
• Schedule work for each work area
• Serve as a liaison between the office staff, drivers, customers, and warehouse personnel to ensure process efficiency
• Enforce quality control, including clean product, clean aisles, low error rate, and satisfactory productivity performance
• Review and monitor security procedures, implement and perform security checks, and observe employee actions for compliance with security regulations
• Monitor employee work performance for accuracy, neatness, and adherence to policies and procedures

Requirements

• 3+ years of warehouse supervisor experience
• High School Diploma or equivalent
• Experience supervising a team
• Basic understanding of computer programs, including Microsoft Office and Excel
• Ability to work in a fast-paced environment
• Ability to resolve issues under tight timeframes and pressure
• Excellent verbal and written communication skills
• Strong team-building and planning skills
• Strong interpersonal skills: ability to develop productive business relationships and influence and educate employees
• Ability to obtain a Transportation Workers Identification Credential (TWIC)

Work Conditions

This position is in a refrigerated warehouse facility and involves exposure to widely varying temperature ranges, as well as all environmental weather conditions (rain, snow, heat, etc.). Additionally, extended periods of walking and/or standing are required.

What We Offer:

We believe that taking care of our team is just as important as the work we do. Here's what you can expect when you join us:

• Comprehensive Health Coverage – Medical, dental, and vision plans for you and your family
• Life Insurance – basic life insurance provided by the company plus voluntary life insurance available for purchase
• Flexible Spending – Healthcare and Dependent Care Flexible Spending available plus Transit and Parking options
• Paid Time Off –PTO, vacation days, holidays and extended sick leave
• Retirement Plans – 401(k) with company match to help you plan for the future
• Professional Development – Access to training, conferences, and learning resources
• Wellness Support – Mental health resources, company wellness events, financial incentives for wellness programs
• Team Culture – Inclusive, collaborative environment with regular team events and recognition programs

We're committed to creating a workplace where you can thrive—personally and professionally.