Human Resources - Benefits

Job Description Job Description Company Overview Inland Behavioral and Health Services, Inc. has been a cornerstone of health and human services in the San Bernardino community for over 20 years. Our mission is to provide culturally competent healthcare and support services, ensuring that every individual receives personalized care tailored to their needs. Summary of Position: The Human Resources Benefits, under the supervision of the Human Resources Director, is responsible for providing a wide variety of functions in the Human Resources department. The Human Resources Benefits will also assist in providing administration, development, and leadership of health center activities to ensure harmony with the mission statement of Inland Behavioral and Health Services, Inc. and attainment of established goals and objectives. RESPONSIBILITIES AND DUTIES: Typical responsibilities and duties for the Human Resources Benefits include, but are not limited to: Manage daily life cycle operations for medical, dental, vision, life and disability insurance. Acts as the primary lead for FMLA, CFRA, PDL, COBRA, Affordable Care Act (ACA), and workers compensation claims. Guide employees through the benefit enrollment process, helping them understand their options and ensuring all necessary documentation is completed. Responsible for planning and execution of special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties and retirement celebrations. Maintains accurate and up-to-date records of employee benefits, enrollment data, and related documentation. Coordinate with payroll to ensure correct deductions. Address employee inquiries regarding benefits, coverage, and eligibility, providing clear and accurate information. Ensure that the organization’s benefit programs comply with relevant laws and regulations. Maintains the integrity and confidentiality of sensitive personnel information. Tracks benefits eligibility and provide benefits information to newly eligible employees. Participate in annual open enrollment. Coordinate the company’s 401k open enrollments on semi-annual basis, identify eligible employees and communicate dates and procedures. Maintains compliance with federal, state and local employment laws and regulations, and recommends best practices. Serve as the first point of contact for employee inquiries, claims resolution, and “Life Event” changes (marriage, birth, etc.) Collaborates with insurance providers and other vendors to manage employee benefits, resolve issues, and ensure timely delivery of services. Conduct monthly billing payment and audits to ensure carrier invoices perfectly match payroll deductions and internal records. Files appropriate documentation in employee personnel files (paper and electronic). Oversee continuation elections and terminations by coordinating with insurance carriers and assist with general offboarding in collaboration with the HR department. Other duties as assigned. QUALIFICATIONS: High School Diploma or GED. Associate’s degree required; bachelor’s degree preferred. Minimum 2 years of current / relevant experience in human resources or related field. Proficient with Microsoft Office Suite or related software, experience with HRIS (Paylocity). Deep knowledge of COBRA, Affordable Care Act, HIPPA. Ability to run a complex report and analyze cost-benefit data for vendor negotiations. Communicates effectively both verbally and in writing to a diverse audience. Maintain confidentiality of sensitive information. Excellent interpersonal skills to interact appropriately with the workforce. Ability to take “insurance language” and translate it into simple, empathetic, explanations for staff. Possesses a work ethic that includes professionalism, accuracy, punctuality, and reliability. Possesses ability to effectively manage conflict, convey information, and understand complex issues. Occasional travel is required to various locations. Physical Requirements Must be able to lift up to 15 lbs. Must be able to hear staff on the phone and those who are served in person, and speak clearly in order to communicate information to staff and others. Must have vision which is adequate to read memos, a computer screen, forms and other personnel documents. Must have high manual dexterity. Must be able to reach above the shoulder level to work, bend, squat and sit, stand, stoop, crouching, reaching, kneeling and twisting/turning. Universal Requirements: Pre-employment requirements include I-9, positive background and reference check results, complete application, new hire orientation, and drug screening and completion of employee health screening. If you are passionate about supporting community health initiatives through meticulous data management, we invite you to apply today and become a part of our dedicated team at Inland Behavioral and Health Services.