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Patient Services Representative

Pacer Group

Patient Services Representative

Location: Pomona, CA (91767)

Duration: 13 weeks

Working Schedule: Day Shift || Monday through Friday (8:30 AM 5:00 PM)

Job Summary:

The Patient Services Scheduling Representative is responsible for scheduling patients, verifying insurance and registration information, and providing administrative support in a hospital or medical office setting.

Responsibilities:

  • Schedule patient appointments and pre-service activities.
  • Verify patient demographics, insurance, and eligibility information.
  • Provide professional customer service to patients, providers, and insurance companies.
  • Maintain accurate patient and scheduling records.
  • Use medical terminology and knowledge of CPT and HCPCS codes as required.
  • Operate computers, phones, fax machines, scanners, and copiers.
  • Use Microsoft Office and Outlook for daily tasks.
  • Follow department policies and maintain patient confidentiality.

Requirements:

  • High school diploma or equivalent.
  • Minimum 3 years of hospital experience.
  • Minimum 2 years of experience in a hospital or medical office setting, including registration.
  • Knowledge of medical terminology.
  • Knowledge of CPT and HCPCS codes.
  • Computer proficiency, including Microsoft Office and Outlook.
  • Strong communication and organizational skills.

Preferred: Some college coursework in business communication or data entry and at least 1 year of healthcare insurance verification experience.

Pre-employment examination required.

Pacer Group
Vacancy posted 5 days ago
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