PSR Recovery Coordinator

Job Description

Job Description

Job Title

PSR Recovery Coordinator

Reports to

PSR Sr Manager

FLSA / WAGE

Nonexempt / $21.58 per hour

Original Date:

June 2023

Revised:

July 2026

JOB SUMMARY

The Psychosocial Rehabilitation (PSR) Program at Park Center builds community in East Nashville with adults diagnosed with mental Illnesses. All PSR staff share in assisting members to live vocationally productive and socially satisfying lives. The program participants are perceived as “members” rather than “clients” or “patients”, and they work to maintain an informal setting to reduce the psychological distance between staff and members. Staff encourage members to assume productive roles within our hybrid psychosocial rehabilitation and clubhouse-adjacent programming, and within the broader community. Coordinators provide members support through working to maintain a flexible, varied program of vocational, educational, and recreational activities. Members are actively involved with the development of supported employment pathways and placements in the community and actively involved with their sustainability.

1. Work with clients (“members”) to complete vocational activities.
   1. Work in close collaboration with staff team and members to meet goals, promote a positive work environment, and advance the quality of services provided to members of the program utilizing principles of trauma-informed and person-centered care.
   2. Actively engage members, work with and alongside members in the work-ordered day, to identify needs in the unit and the program.
   3. Assist members in planning out a full day’s worth of work and ensure those needs are met.
   4. Plan activities and perform tasks associated with the program units.
   5. Complete work if members are unwilling to assist.
   6. Identify and encourage the skills, talents, and creative ideas and efforts of each member each day.
   7. Participate in social/recreational activities on some weekends, evenings, and holidays.
   8. Serve as an advisor, advocate, and resource for members. Support members’ goals to find meaningful work outside the program through IPS and supported employment.
   9. Participate in outreach activities aimed at engaging members in coming to the program.
2. Actively engages members in designing and implementing a plan for their recovery.

Develops and leads recovery-based activities and psychoeducational groups.

Maintains a caseload meeting with assigned members, assisting them in identifying recovery goals, and objectives to meet their set goals.

Writes group notes daily and weekly progress notes for assigned caseload.

Records any incidents in accordance with policies and procedures.

Engages and trains members in unit activities including activities of daily living (ADLs) and job readiness skills in work units (Culinary, Environmental, Hospitality, Media and Communications)

Facilitates 1:1 training and small groups to teach and demonstrate tasks in work units.

Provides encouragement and feedback to members in a trauma-informed and

strengths-based approach.

Ensures that all information in the member record is signed as required, of high quality, and clearly understood by members, other staff, and monitoring sources.

Communicates thoroughly with the rest of the team regarding members’ strengths and opportunities for growth. Participates as a member of the team discussing members progress towards set recovery goals.

1. Other duties
   1. Learns agency policies and follows them accurately.
   2. Attends all necessary staff meetings and trainings.
   3. Participates in member activities as required.
   4. Other duties as assigned.
2. Value cultural competence and diversity
   1. Collaborate with staff, members, and the community to gain the perspectives of others having diverse opinions, abilities, values, beliefs, perspectives, and ethnic or cultural backgrounds.
   2. Take deliberate steps to increase your own cultural competency by attending trainings, events, discussions, workshops, etc.

Bachelor’s Degree preferred from an accredited college in social work, sociology, or another related field.

One (1) year of experience in a mental health or social service setting. Lived experience of being hospitalized psychiatrically or receiving mental health services preferred.

Demonstrates flexibility and teamwork in the delivery of services.

Possess a strong desire to help others with empathy, patience, understanding, enthusiasm, and dedication.

Demonstrate professionalism in communication, empathy, attendance, attention to accuracy and follow through, teamwork, and punctuality.

Ability to communicate effectively with members and staff.

Eager to learn.

Committed to customer service.

Ability to receive constructive feedback and incorporate feedback into practice.

Demonstrate commitment to org mission and values.

Demonstrates high standards of professional and ethical behavior.

Must have a valid drivers’ license.

Must be able to show proof of personal automobile insurance.

Must be insurable under Park Center's automobile insurance.

Works in an office setting with limited remote work options. Attends community outings with members. This position requires evening, weekend, and holiday work.

Work will also take place in an industrial kitchen, where you'll be exposed to heat, noise, and occasional humidity. Safety gear such as gloves, protective eyewear, or aprons may be necessary depending on the task.

Please note that reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. It's important to us that our employees work in safe, respectful conditions, and we adhere to all applicable health and safety regulations.

The position requires frequent physical activity including standing, walking, bending, and kneeling. You may be required to lift or move heavy objects up to 30 lbs. occasionally.

Manual dexterity is necessary for certain tasks, such as food preparation in the kitchen. Part of the job may be performed in an outdoor setting where exposure to various weather conditions should be expected. This can include tasks such as landscaping or maintenance duties.

Please note that reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. It's important to us that our employees work in safe, respectful conditions, and we adhere to all applicable health and safety regulations.

None

This position is a Monday-Friday full time position of 37.5 hours weekly. Occasional nights or weekend events may be required.

There are three (3) available schedules to work: (based on program need)

7:30 am-3:30 pm

8:00 am-4:00 pm

8:30 am-4:30 pm

The PSR Day Program is located at 948 Woodland Street location in Nashville, TN.

This job description is not intended to be all-inclusive, and the employee will be expected to perform other reasonably related duties as assigned. Park Center reserves the right to revise or change job tasks and responsibilities.